RN Telephonic Case Manager

No On-Call Hours, Weekends or Major Holidays .

Work Schedule: Monday through Friday, 10am to 6pm Eastern Time Zone

About Belle

Belle is a fast growing engagement company that is revolutionizing home healthcare – and it all begins with the feet. With 25M+ U.S. seniors no longer able to see or reach their feet, a lack of self care and mobility challenges cost the health insurance plans $38B+ in preventable medical spending every year.

Belle trains and manages a network of nail technicians or “Belle Technicians” who provide in-home foot care (aka medical pedicures). Belle uses cutting edge data science to identify those most in need on behalf of health plans and deploys its services accordingly. While in the home, Belle Technicians complete assessments and screenings, often being the first to identify emerging issues below and above the knee. As these issues arise, a team of remote nurses coordinate care with other healthcare providers - preventing serious and costly episodes.

Our mission: Bring Joy to Healthcare. Join us if our cause inspires you!

Purpose of this Role

Belle is seeking a full-time, remote Telephonic Nurse Case Manager to help deliver high-quality, member-centered care. In this role, you will play a key part in improving clinical outcomes, supporting care coordination, and enhancing satisfaction for both members and their caregivers.

As a Nurse Case Manager, you will:

• Review documentation from in-home visits
• Provide telephonic case management for members
• Facilitate and track referrals to appropriate health and community resources
• Assess Social Determinants of Health (SDOH) and support the resolution of identified barriers to care
• Develop, update, and manage individualized care plans in collaboration with members and their care teams

This role is ideal for a compassionate nurse who is experienced in care coordination and chronic disease management, and passionate about improving the health and well-being of members through personalized, holistic support.

Responsibilities

• Manage, validate, and track all member cases, ensuring timely communication with appropriate healthcare and community resources
• Leverage strong people skills to relate to members, show empathy for their situational/clinical circumstances, and seek creative ways to advocate for the member's best interest
• Provide feedback on BT documentation
• Communicate areas for improvement clearly and constructively to support continuous enhancement of care quality and the member experience

Experience, Skills, & Personality

• Active Registered Nurse (RN) license with Multi-State Compact Licensure
• 2 years of experience in clinical case management
• Experience working with older adults
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• ​​​​​​​ Naturally empathetic with strong active listening abilities
• Quick-thinking and resourceful problem solver
• Passionate about population health and improving outcomes for aging populations
• Skilled in coordinating and facilitating timely referrals to appropriate care and community resources

• Preferred:
  • Case management certification
  • Skilled in motivational interviewing
  • Bilingual Spanish-speaking
  • Experience with G Suite, Slack, Tebra, CCIQ, eClinicalWorks
  • Experience working remotely

Benefits

• Competitive compensation based on experience
• Health, Dental, and Vision Insurance Benefits
• 401k
• PTO, Sick, Wellness leave, and Paid Holidays
• Opportunity for significant career growth and expansion of responsibilities
• Ability to reshape an industry and protect lives

Belle is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Belle does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Belle also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. This employer conducts post-offer background checks and participates in E-Verify. Belle will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Belle is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Belle does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Belle also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.