Software Engineer Agent Experience Team (CRM Product)

Software Engineer — Agent Experience Team (CRM Product)
(Hybrid, Atlanta Area — 2 Days/Week in Office)

CINC is seeking a Software Engineer to join our Agent Experience Team , working on new (primarily) front-end features within our large, established custom CRM platform . You’ll work mostly in our modern stack ( Node.js, TypeScript, React ) while also collaborating with and extending parts of our existing .NET backend . There are opportunities for full-stack contributors to operate across both worlds.

We welcome engineers of all levels .

• Junior candidates should bring eagerness, curiosity, and the ability to learn new technologies quickly.


• Experienced candidates should have practical, on-the-job experience building and maintaining web applications.

What You Will Do

• Build new front-end features in React and TypeScript for our CRM platform.


• Work with and extend non-React parts of the existing front-end , ensuring new functionality integrates smoothly into the legacy system.


• Contribute to backend features primarily in Node.js , while collaborating with and extending backend code written in .NET .


• Navigate and debug a mature application with a mixed technology stack identifying issues, tracing them across layers, and crafting reliable fixes.


• Work closely with a smart, friendly team of full stack devs, product managers, UX designers, and subject matter experts to create tools that help real estate professionals do their best work.


• Enhance and modernize our CRM experience while participating in the ongoing transition of legacy .NET functionality into Node.js/TypeScript where appropriate.


• Collaborate across teams and share knowledge improving shared systems, helping teammates level up, and contributing to a culture of learning.


• Explore and experiment with AI-assisted development tools like GitHub Copilot and Claude Code. We’re learning together and figuring out how to make these tools work for us.

Skills You Should Have

• Proficiency in JavaScript/TypeScript and modern React development.


• Ability to understand, debug, and extend existing non-React front-end code within a mature application.


• Familiarity with backend development in Node.js .


• Comfort working with and learning from a predominantly .NET backend.


• Solid understanding of SQL databases, including SQL Server and/or PostgreSQL.


• Strong debugging and problem-solving skills : the ability to trace issues through legacy code paths, APIs, and multiple layers of the system.

What Will Put You Over the Top

• Hands-on experience with .NET technologies (C#, ASP.NET, MVC).


• Prior experience contributing to or maintaining large, mature applications.


• Experience with cloud platforms, especially AWS.


• A genuine curiosity and drive to learn.

What This Team Owns

• Real estate CRM platform: a web-based, multi-tenant, monolithic .NET application, designed to support new features built in any stack and seamlessly integrated into the user experience.


• Satellite services: components of the larger CRM platform built and deployed separately, but part of the larger user experience.


• Backend services: including cron-based batch jobs and real-time queues for processing asynchronous and high-volume workloads.


• Communication infrastructure: powering text, voice (via Twilio), email (via SendGrid), and chat features.


• AI-powered integrations: connecting custom AI features with communication channels to enhance user interactions.

What We Offer

• Great product with a strong customer base


• Team environment


• Opportunities for advancement and development


• Continuation Education Benefits


• Comprehensive and rich benefit plans, matching 401K


• Employee Stock Purchase Program (ESPP)

Work Authorization: Applicants must be legally authorized to work in the United States for any employer. We are unable to provide visa sponsorship (e.g., H-1B, OPT extensions) at this time.