Critical Systems Technician II, Connected

Join a dynamic team in Atlanta, GA as a Critical Systems Technician II, Connected. In this role, you will play a key part in supporting the installation, maintenance, and operation of battery systems related to Uninterruptible Power Supply (UPS) systems for critical facilities. This position offers hands-on experience with essential power infrastructure, opportunities to learn advanced technical skills, and the chance to work in a collaborative environment that values safety, reliability, and professional growth.

Responsibilities

• Assist with battery replacements and new installations for UPS systems at customer facilities.
• Support preventative and scheduled maintenance of battery systems with minimal disruption to customers.
• Help prepare job sites, including material delivery, unloading/loading, and transporting materials within facilities.
• Maintain a clean and organized work environment during installations and maintenance activities.
• Follow operational, maintenance, and emergency procedures to ensure safety and compliance.
• Operate and learn to safely use equipment such as company vehicles, pallet jacks, forklifts, moving carts, and battery testing tools.
• Package and prepare batteries for transport in compliance with DOT regulations.
• Assist with work in other service divisions (such as Switch Gear, Operations, HVAC) as needed.
• Interact professionally with internal teams and external customers.
• Follow instructions from supervisors and lead technicians.
• Travel to job sites, including overnight stays and occasional night or weekend work (travel may be 30% or more).
• Support warehouse operations as required.
• Perform other duties as assigned by management.
• Regular and reliable attendance is essential.

Qualifications

• High school diploma or equivalent.
• Basic mechanical aptitude and ability to use hand and general maintenance tools.
• Ability to learn basic AC/DC theory, electronic components, and circuitry.
• Familiarity with Microsoft Office applications (Word, Excel).
• Ability and willingness to travel, including overnight and weekend work as needed.
• Ability to lift and carry up to 100 pounds regularly.
• Must be a U.S. citizen.
• Ability to obtain security clearance is preferred.
• OSHA 30-hour certification (or willingness to obtain).
• Ability to obtain certifications in DOT, First Aid, CPR, and Adult AED.
• Completion of NFPA-70E Safety training (or willingness to complete).
• No supervisory responsibilities.