Hotel Front Desk Agent (Pt)
:
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Responsibilities: - Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- Bookkeeping: keep accurate records of all hotel guest account information
- Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- Communicate with housekeeping to make sure guest rooms are ready
- Handle customer complaints as necessary
Qualifications: - Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
- 1+ year of hotel industry experience or related job preferred
- High school diploma, GED, or equivalent
- Has previous experience or working knowledge of Microsoft Office and reservation management systems
- Well-versed in taking telephone calls and handling stressful situations
About Company
Find us off I-20, steps from the Mall at Stonecrest shops and dining. Lithonia businesses are within 10 minutes, and the Georgia International Horse Park is 20 minutes away. Check out Stone Mountain Park or reach downtown Atlanta in half an hour. Our restaurant has cooked-to-order breakfast and dinner covered, and our Pavilion Pantry is always open for snacks.
Recommended Jobs
Case Manager
Job Description Job Description Description: Position Summary: The Case Manager plans, implements, and coordinates an array of comprehensive, individualized client services during their res…
DQ Dream Team Blue Ridge Ga
Job Description Job Description DQ- Dairy Queen Grill & Chill is a small business in Blue Ridge, GA. We are customer-centric, fun, rewarding and our goal is to provide a place where people and fa…
Assistant Store Manager - Alpharetta
Job Description Job Description Salary: Piedmont Lube Centers dba Jiffy Lube is hiring an Assistant Manager to join our team! Whether youre starting your career or looking to grow in the…
Daycare Preschool Teacher Lead Infant Teacher
Job Description Job Description Benefits: ~401(k) ~401(k) matching ~ Company parties ~ Dental insurance ~ Employee discounts ~ Flexible schedule ~ Free uniforms ~ Health insurance …
Maintenance Technician
Job Description Job Description Maintenance Technician (Part Time) Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major asp…
Tax Senior Accountant
Tax Senior Accountant - Atlanta, GA Who: An experienced tax professional who enjoys client interaction, mentoring staff, and delivering high-quality work with strong professional ethics. What: M…
Indoor Playground Customer Associate Coach
Job Description Job Description Our outstanding team of committed Coaches are the key component to make our gyms success. Supervision to young children, 2 and up with We Rock the Spectrum Kids Gy…
Financial Services Representative - SIE (Alpharetta, GA)
Are you interested in financial services? Have you always wanted to learn the inner workings of the stock market? Do you get excited about solving problems and having customers compliment your work? …
Pastry Assistant
Job Description Job Description The Landings Golf and Athletic Club is a private luxury residential club on Skidway Island dedicated to providing members with an active lifestyle through reso…
Car Transport Associate
Job Description Job Description Description: We at United Staffing LLC are seeking a dedicated and detail-oriented vehicular transportation associate. All job duties include and are not lim…