Manager, Analytics
- Implementation and project management of data analytics tools covering all segments. This is a multi-year project.
- Define and drive sales effectiveness with internal and external stakeholders/sources to ensure the functions continuously evolve standards, processes and efficiencies to offer the greatest return to IHG, owners and customers.
- Provide strategic and tactical market and customer insight that will ensure that Region is continuously aligned to the correct account base and the correct deployment of resource to support the growth of the portfolio.
- Evolve the planning and reporting function of sales that ensures visibility, alignment and transparency of activity, whilst providing meaningful and insightful reporting.
- Solid experience in sales operations across all segments
- Experience with data viz tools such as Tableau
- Project management and implementation
- Ability to analyze, interpret and extract trends from data and analysis
- Display an understanding of the local market in regards to culture and customer preference
- Establishes goals and objectives and sets performance targets
- Ability to manage multiple tasks
- Deliver presentations with impact
- Partnership driven
- Can meet deadlines
- Foster a climate of open communication, trust and respect
- Encourages team behavior and able to facilitate a team discussion
- Effectively communicates with all levels
- Bachelor degree or equivalent degree
- 5 or more years of experience in sales in both hotel and above-property role
- Experience with multi-national organization preferred
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