Director of Operations - Residential

Job Description

Job Description

Location: Alpharetta, GA

Full-time

$70,000 – 90,000

About Us:

America’s Best Choice is a trusted contractor specializing in replacement windows, siding, roofing, decks and fences. Partnering with a leading big-box retailer in the home improvement industry, we help homeowners protect and enhance their properties with high-quality products and services.

Job Summary:

We are seeking an experienced and motivated Director of Operations to oversee America’s Best Choice projects. The ideal candidate will be responsible for managing daily operations, communicating effectively, ensuring projects are completed on time and within budget, and maintaining high-quality workmanship. The Director of Operations will also lead a team of installers, coordinate with clients, and implement best practices to improve efficiency and safety.

This role requires a seasoned leader with extensive experience in the residential remodeling industry. You must possess the ability to develop robust operational processes, mentor high-performing teams, and drive the overall success of our production department.

Key Responsibilities:

• Project Management: Oversee installation projects, ensuring they are completed on time and meet quality standards.
• Team Leadership: Supervise, train, and mentor crews to improve productivity and craftsmanship.
• Scheduling & Coordination: Plan and coordinate job schedules, ensuring optimal use of labor and materials.
• Quality Control: Conduct inspections to maintain high standards of workmanship and address any deficiencies.
• Customer Relations: Communicate with clients, addressing concerns and ensuring satisfaction with completed projects.
• Safety & Compliance: Enforce workplace safety protocols and ensure compliance with industry regulations.
• Budget & Cost Control: Manage costs related to labor, materials, and equipment to stay within project budgets.
• Inventory Management: Ensure materials and supplies are available and properly utilized to prevent delays.
• Process Improvement: Identify and implement strategies to increase efficiency and reduce waste.

Qualifications & Skills:

• Experience: 7+ years of progressive experience in residential construction or home remodeling, with at least 2+ years in a leadership, manager, or director-level role.
• Leadership: Proven ability to manage and motivate a team effectively.
• Technical Knowledge: Strong understanding of materials, tools, and installation techniques.
• Project Management: Experience in scheduling, budgeting, and resource allocation.
• Problem-Solving: Ability to troubleshoot issues and develop effective solutions on-site.
• Communication Skills: Strong verbal and written communication skills to interact with crews, clients, and stakeholders.
• Technology: Proficiency in using project management software and Microsoft Office Suite.
• Driver’s License: Valid driver's license with a clean driving record.

Preferred Qualifications:

• Bachelors degree in Business Management, Business Administration, or related field preferred,
• Certification through the Institute of Certified Professional Managers (ICPM) preferred.
• Five years of related experience required.
• OSHA certification or knowledge of workplace safety standards.
• Bilingual (English/Spanish) is a plus.

Benefits

• Health, Dental, and Vision
• Disability
• EAP – Employee Assistance Program
• Life Insurance
• Critical Illness & Off-the-Job Accident Insurance
• Paid Time Off

Join our team and help us deliver exceptional siding solutions to our clients!

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. The scope of the job may change as necessitated by business demands. The Job Description does not constitute a contract of employment.