Allstate Insurance Company Customer Service Professional
Job Description
Job Description
Job Summary:
Servicing current clients and exceeding their needs and expectations.
Spanish Speaking Preferred
General Accountabilities:
Calls on policyholders to deliver and explain policy, to suggest additions or changes in insurance program, or to make changes in beneficiaries. Collects premiums from policyholders and maintains record of payments. Helps retain clients by proactively anticipating future needs and calls on established clients to renew and upgrade accounts. Develops long-term relationships with clients and underwriters. *The company reserves the right to add or change duties at any time.
Job Qualifications Education:
High School degree preferred Experience: 2+ years of customer service or sales experience. Current active property and casualty license or willing to obtain.
Skills:
Excellent verbal and written communication Active listening Critical thinking Service orientation Negotiation Persuasion
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