Product Owner III

Planet DDS is a leading provider of a platform of cloud-based solutions that empowers growth-minded dental businesses. Now serving over 13,000 practices and 118,000 customers in North America, Planet DDS delivers a comprehensive suite of solutions, including Denticon Practice Management, Cloud 9 Ortho Practice Management, and Apteryx Cloud Imaging. Planet DDS is dedicated to enabling dental support organizations (DSOs) and groups to grow and thrive with technology that delivers seamless integrations, improved workflows, and future-proof scalability.

We are seeking a Product Owner III who leads large and complex projects with significant business impact, exhibiting mastery of Scrum concepts and advanced stakeholder management skills. You will work closely with Product Managers, strategic leaders, the engineering team, and other Product Owners to influence and execute the product strategy. The Product Owner III defines and tracks key performance indicators (KPIs), drives continuous improvement initiatives, and navigates organizational dynamics to align cross-functional teams.

* This is a hybrid role (2-3x per week) in either our Atlanta, GA or Akron, OH offices.

JOB DUTIES

• Work with stakeholders to understand business problem statements and convert them into user stories
• Manage the product backlog: author epics and stories, and actively refine tickets to ensure well documented requirements
• Create detailed user acceptance criteria by working with end users and the development teams
• Work with Product Manager to execute against a strategic vision for the product
• Deep sense of ownership and accountability for the problem solution
• Lead large and more complex projects with significant business impact.
• Mentor and guide junior product owners.
• Define and track key performance indicators (KPIs) to measure product success.
• Begin to develop and leverage project and data visualization tools to create transparency and make informed decisions.
• Assist with testing and removing blockers during sprint activities; supporting team members as needed to accomplish sprint objectives
• Navigate organizational dynamics to align cross-functional teams and achieve project objectives.
• Establish and drive standards within and across teams.
• Lead the response to customer-reported field issues, ensuring effective communication and timely fixes.
• Ability to change scope based on goals and manages tradeoffs across initiatives

Skills and Qualifications:

• 5-7 years in a   Product Owner   role.
• Extensive experience with mission critical SaaS product development.
• Strong relationship-building and stakeholder management skills.
• Expert experience in Agile methodologies and scrum practices.
• Expertise in defining and tracking KPIs.
• Understanding of the business value of development decisions and how they affect the lifecycle of the product.
• Experience with data analysis and metrics to drive product improvements.
• Proven ability to drive continuous improvement initiatives.
• Experience mentoring and coaching multiple team members.
• Deep product/domain knowledge and ability to influence product strategy.
• Experience in coordinating multiple deliverables across teams.
• BS in a relevant discipline or, an equivalent combination of education, training, and experience

Preferred Skills and Qualifications:

• Experience working with Scaled Agile Framework (SAFe)
• Experience working as a Release Train Engineer

PLANET DDS CORE IDEOLOGY

Mission:

Dental software is broken. We aim to fix it.

Vision:

To be the first choice for growth-minded dental businesses.

How do we get there?

To encourage measurable progress toward our vision and make the best decisions on behalf of employees and customers, we adopted a set of common values:

Collaborative – Working independently and across teams, we create scalable solutions to enable company growth

Empathetic – We are educated on the experience of our customers and feel vested in their success

Accountable – We feel ownership for the quality of our work and take pride in the positive outcomes

Trustworthy – We operate with integrity and honest, making promises we know that we can keep

Ambitious – We are driven by our ability to make a long-term, positive impact on the lives of dental market leaders

An Equal Opportunity Employer – Including Disability/Veterans