Front Office Manager

Embassy Suites - Brunswick
Brunswick, GA

Embassy Suites Brunswick is currently seeing a Front Office Manager to join our growing team! As Front Office Manager you are the direct supervisor of all front desk staff and you will ensure proper completion of front desk duties. You will also be responsible for completing front desk duties at time such as reservations, directing, coordinating front desk activities, guest services, and monitoring the telephone. You will also prepare budgets and reporting for all front desk department Benefits

  • Employee Benefits
  • Career Growth
  • Dental
  • Vision
  • Medical

* PTO

  • Holidays
  • Flexible Scheduling
  • Competitive Pay
  • Room Discounts
Responsibilities * Anticipates and intervenes in all instances of guest dissatisfaction with hotel policy * Maximizes room revenue and occupancy by consistently reviewing status * Ensures financial performance of the front desk department * Perform all check-in and check-out tasks * Manage online and phone reservations * Inform customers about payment methods and verify their credit card data * Register guests collecting necessary information (like contact details and exact dates of their stay) * Welcome guests upon their arrival and assign rooms * Provide information about our hotel, available rooms, rates, and amenities * Respond to clients’ complaints in a timely and professional manner * Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs * Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests * Upsell additional facilities and services, when appropriate * Maintain updated records of bookings and payments Qualifications * A.A. associate degree or 5+ years in related experience or field
  • Must have basic mathematical skills ie. applying basics of geometry and algebra and basic computer skills
  • Ability to apply common sense, empathy and understanding to carry out instructions and provide delegation to staff
Customer service experience * Previous hotel experience preferred * Excellent communication and organizational skills EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 2025-09-12

Recommended Jobs

Local Route Driver - Immediate Opening!

City Thrift
Lilburn, GA

Be part of a team with purpose! For nearly 40 years, our family-run business has been committed to making a difference. We help protect the environment by giving new life to millions of pounds of use…

View Details
Posted 2025-08-20

Store Manager

PJ's Coffee of New Orleans
Rome, GA

Pj's Coffee Of New Orleans in Rome, GA is looking for one store manager to join our 5 person strong team. We are located on 402 E. 2nd Ave.. Our ideal candidate is self-driven, punctual, and engaged.…

View Details
Posted 2025-09-07

Licensed Practical Nurse (LPN/LVN)- 16 weeks contract assignment in Savannah, GA

ATC Marietta
Savannah, GA

ATC Healthcare is looking for a Licensed Practical/Vocational Nurse! The LPN/LVN provides skilled nursing services to patients in facilities, including hospitals; long term care and psychiatric hospit…

View Details
Posted 2025-09-01

Custodian Full Time

Kls Jrs Cleaners Llc
Cartersville, GA

Job Description Job Description 5 days a week Monday Wednesday Friday Saturday and Sunday. Hours vary depending on day. Company vehicle and gas card provided. Multiple job-sites a night. 36 hours …

View Details
Posted 2025-07-29

Membership Sales

Workout Anytime - Holding
Atlanta, GA

Job Description Job Description We are currently looking for two part time or one full-time Membership Sales people to add to our team. Fitness knowledge or sales experience a plus but not requir…

View Details
Posted 2025-08-23

Physical Therapist (Part-Time)

Decatur Hand & Physical Therapy Specialists
Decatur, GA

Decatur Hand & Physical Therapy Specialists has been serving the Decatur community for 20 years. Founded in 2005, our team of Occupational and Physical Therapists brings over 125 years of experie…

View Details
Posted 2025-08-20

M6.20 MuleSoft Lead (100% Remote)

FHR
Atlanta, GA

MuleSoft Lead (100% Remote)Job ID: 5771 Location: Phoenix, AZ (Remote) Duration: Up to 12 months, with potential for extensionOur direct client is seeking an experienced MuleSoft Lead to join th…

View Details
Posted 2025-07-29

Real Estate Associate

5 Legal
Atlanta, GA

Job Description Job Description Top 100 AmLaw firm seeks an associate to join their Real Estate Practice in their Atlanta office. The ideal candidate must have a minimum of 3 years of experi…

View Details
Posted 2025-07-25

Territory Sales Manager - Atlanta (Remote - Field Based)

Link Jobs
Atlanta, GA

Base Salary: $50,000 – $55,000 + guaranteed $5K/month commission for first 4 months Location: Atlanta, GA (Travel up to 75%) Work Environment: This is a remote, field-based role . While…

View Details
Posted 2025-09-10

Lead GA Pre-K Teacher

Chroma Early Learning Academy
Duluth, GA

Job Description Job Description Summary Qualifications Must be able to pass background check; follow rules, regulations and company procedures; be 18 years of age; The ideal candida…

View Details
Posted 2025-07-29