CUSTODIAL OPERATIONS MANAGER

Job Description

Job Description

Goodwill Southeast Georgia is seeking a hands on Custodial Operations Manager to help lead custodial operations at contracted worksites. This role is ideal for a working supervisor or facilities leader who enjoys managing teams, maintaining high cleaning standards, and ensuring operational excellence.

Under the direction of the Operations Manager, the Custodial Operations Manager provides daily on-site leadership to custodial teams , ensuring contract requirements are met while maintaining safe, efficient, and high-quality service.

This role is both operational and people-focused . You will supervise and coach team members—including individuals with disabilities—while ensuring the worksite meets performance, safety, and quality standards.

If you are someone who takes pride in running a clean, organized operation and developing strong teams , this could be a great fit.

Perks & Benefits

Your work here supports meaningful employment opportunities and strengthens the communities we serve.

We offer:

• Competitive pay
• Medical, dental, and vision insurance
• Retirement plan options
• Generous Paid Time Off and paid holidays
• Ongoing training and professional development
• Opportunities for career advancement
• Team celebrations and recognition events

Your Typical Day

No two days are exactly the same, but you can expect to:

Lead Custodial Operations

• Provide on-site supervision of custodial teams at assigned contract locations
• Ensure cleaning standards and contract requirements are consistently met
• Inspect work areas to ensure quality, safety, and compliance
• Coordinate daily work assignments and staffing coverage

Support & Develop Team Members

• Train new employees in custodial procedures, safety practices, and equipment use
• Coach team members to improve performance and productivity
• Support employees with disabilities by providing guidance and accommodations when appropriate
• Foster a positive, respectful, and accountable work environment

Maintain Safe & Efficient Operations

• Monitor proper use and maintenance of custodial equipment
• Ensure all safety protocols and OSHA guidelines are followed
• Maintain supply inventory and coordinate ordering as needed
• Respond to workplace incidents and complete required documentation

Administrative & Compliance Responsibilities

• Approve daily timekeeping and maintain employee records
• Monitor contract performance and report issues to the Operations Manager
• Assist with documentation, reporting, and operational planning
• Support quality control initiatives to maintain high service standards

What You’ll Need

We’re looking for someone who is reliable, organized, and comfortable leading custodial teams in a fast-paced environment.

Required Qualifications:

• High school diploma or GED
• Minimum 3 years of custodial or floor care experience
• Previous leadership or supervisory experience
• Knowledge of custodial equipment, chemicals, and cleaning procedures
• Familiarity with OSHA safety standards and MSDS
• Strong organizational and problem-solving skills
• Ability to communicate effectively with diverse teams
• Proficiency in Microsoft Office (Word, Excel, Outlook)

Additional Qualifications That Help You Stand Out:

• Experience supervising custodial teams at large facilities or contract sites
• Experience training or supporting individuals with disabilities
• Military leadership experience
• Experience with government or facilities service contracts

Other Requirements:

• Valid driver’s license and reliable transportation
• Ability to pass background screening and drug testing
• Ability to obtain security clearance if required
• Flexibility to work evenings or weekends if needed

Working Conditions & Physical Requirements

This role is active and hands-on. You should be comfortable:

• Working in environments that may include heat, cold, or dusty conditions
• Standing and moving for extended periods during an eight-hour shift
• Lifting or carrying up to 50 pounds
• Operating custodial equipment and supplies safely

Join us in our commitment to sustainability and making a positive contribution to our community. Our values guide everything that we do. 

Learn more about Goodwill Here: 

About Us:

Goodwill Industries of the Coastal Empire, Inc. (GICE) is an Equal Opportunity/Affirmative Action Employer.  GICE operates under the guidelines of the AbilityOne Program and the Javis-Wagner-O’Day Act, providing the largest source of employment for people who are blind or have severe disabilities, including disabled Veterans and wounded warriors (

GICE will provide equal employment opportunity without regard to race/color, religion, pregnancy, national origin, ancestry, age, disability, veteran status, sex, sexual orientation, gender identity, genetic information, national origin or any other basis protected by applicable law. GICE is committed to serving members of the military, Veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Our goal is to help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.  Goodwill provides access and opportunities to those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request an accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability. Applicants with disabilities may contact Goodwill’s Human Resources Department at 912.354.6611 for assistance in accessing the on-line application system. Please be sure to include your name, preferred method of contact, and details on your requested accommodation. Goodwill will make every effort to respond to your request promptly.