Front Desk

Job Description

Job Description

Why You’ll Love this Front Desk Job!

Trade the stress of corporate hospitality for the warm, personal atmosphere of Lucille’s Mountaintop Inn & Spa . This is your opportunity to create meaningful guest experiences in a peaceful mountain retreat while enjoying steady hours, a supportive team, and the chance to use your organizational and people skills every day.

As an Innkeeper (Front Desk), you’ll manage guest services, handle reservations, assist with spa scheduling, oversee housekeeping quality, and help maintain the inviting charm of our inn. Retired teachers and service professionals have thrived in this role thanks to its mix of structure, independence, and heartfelt hospitality.

Why Lucille’s Mountaintop Inn & Spa?

• Competitive Starting Pay with paid training
• Cash Tips & Credit Card Gratuities from our generous guests
• Performance Bonus
• Perks: Enjoy our gourmet breakfast daily, plus sandwiches and snacks available for staff lunches
• Employee Discounts on inn and spa services
• Consistent Scheduling: Flexible shifts with weekend availability required (Sundays especially)
• Beautiful Setting: Work in a scenic, peaceful mountain environment

Schedule:

• Biweekly pay schedule
• Flexible part-time or full-time shifts
• Weekend and holiday availability required

This role may be a great fit if you’ve worked as a Guest Services Associate, Hospitality Coordinator, Bed & Breakfast Host, Teacher, or Innkeeper Manager . If you’re ready to make a difference in the lives of guests while working in a supportive, scenic environment, this is your chance. Apply today and join the Lucille’s Mountaintop Inn & Spa team as an Innkeeper! Responsibilities

• Manage guest services including check-ins, check-outs, reservations, and guest communications
• Schedule spa appointments and coordinate with staff to ensure smooth operations
• Perform quality checks on guest rooms and oversee housekeeping standards
• Provide occasional breakfast service and light housekeeping support
• Handle light maintenance, restocking, and daily upkeep of the inn
• Monitor and manage inventory of linens, amenities, and supplies
• Create a warm, welcoming atmosphere for guests throughout the inn and grounds
• Adhere to safety, health, and emergency protocols

Required Skills

• Friendly, welcoming, and detail-oriented personality with a genuine heart for hospitality
• Strong computer skills and comfort with reservation systems
• Exceptional communication and organizational skills
• Ability to work independently, manage priorities, and problem-solve on the spot
• Previous experience in hospitality, customer service, teaching, or related fields preferred
• High school diploma required; college degree preferred