Sales Floor Manager
- Provide daily guidance and support to the sales team to ensure professional customer engagement and adherence to the Ed Voyles sales process.
- Work closely with Sales and Finance Managers to ensure deals are structured and completed accurately and efficiently.
- Monitor showroom activity, customer flow, and sales performance to maintain a productive and positive sales floor environment.
- Coordinate floor coverage and manage scheduling to ensure strong team presence during all business hours.
- Serve as a key liaison between sales consultants and management—helping resolve customer concerns, supporting deal negotiations, and assisting with closing transactions.
- Actively coach and mentor sales consultants on product knowledge, sales techniques, and customer service to support professional development and performance goals.
- Maintain a clean, organized, and welcoming showroom that reflects the Ed Voyles Kia brand and values.
- Previous automotive sales or dealership management experience strongly preferred.
- Strong leadership, communication, and interpersonal skills.
- Excellent organizational and time management abilities.
- Proven ability to motivate and manage a sales team toward individual and store-wide performance goals.
- A passion for customer satisfaction and a commitment to delivering the Ed Voyles standard of service.
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