Host/Hostess FT- The Americano
- Deliver exceptional hospitality to all guests, ensuring attentive, polished, and courteous service at all times.
- Perform all side work applicable to assigned station.
- Participate in Pre-Shift meetings and learn new menu items.
- Welcome all guests and ensure they receive responsive, professional and gracious service.
- Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.
- Liaise with server to always ensure communication about wants and needs of guests.
- Escort guests to their table. Helps them into their seats.
- Exceptional communication and interpersonal skills with a focus on delivering impeccable guest service
- Communicates reservation flow with the back of house.
- Maintains cleanliness of restaurant entrance.
- Responsible for maintaining the printing and cleanliness of all menus.
- Posts daily floorplans and side work duties.
- Maintain a clean, safe environment at all times in the Dining Room and all service stations.
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Must be able to read and write to facilitate the communication process.
- Requires good communication skills, both verbal and written.
- Knowledge of appropriate table settings and service ware.
- Knowledge of all menu items, prices and general service procedures.
- Must possess basic computer skills.
- Must be able to exert well-paced ability in limited space.
- Must be able to must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
- Flexible schedule, able to work evenings, weekends, and holidays.
- The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
- If you require reasonable accommodation during the application process, please .
- IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please for our agency policy.
- If you are a resident of or applying to a job opening in the State of Washington, please to read about applicable benefits.
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