Receptionist - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
I opened my agency in 2013 and lead a team of seven built on drive, resilience, and steady growth. Before becoming an agent, I spent five years as a State Farm team member, earned a teaching degree, and taught before ultimately opening my own agency. That background shaped my leadership stylefocused on clear expectations, accountability, and helping people develop the skills they need to succeed. For our team, we offer vacation and sick time, a 401k, licensing reimbursement, and a strong emphasis on work-life balance. Our office is performance-driven and fast-paced, and were looking for motivated, resilient individuals who are ready to work hard, stay focused under pressure, and grow in a role that rewards effort and determination. ROLE DESCRIPTION:
Holly Thomason - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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