Payroll Customer Support Specialst
Position Summary
We are seeking a detail-oriented Payroll Support Specialist to provide timely and accurate assistance to employees and locations on payroll-related inquiries. This role requires strong attention to detail, time management skills, and the ability to manage multiple competing tasks while ensuring accuracy in data analysis and entry. The specialist will work closely with Payroll, HR, and other departments to support daily operations, resolve issues, and maintain compliance.
Top Requirements
Strong attention to detail
Excellent time management and ability to manage multiple tasks
Proficiency in data analysis and data entry
Key Responsibilities
Respond promptly and accurately to employee and location queries via phone, email, or case management systems.
Identify requestor needs, provide resolutions, or direct to appropriate resources.
Monitor, track, and document inquiries across email, phone logs, cases, and ACH banking communications.
Share feature requests, updates, and effective workarounds with team members.
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