Service BDC Representative
Job Description
Job Description
Join Our Team at Ed Voyles Hyundai – Service BDC Representative
Location: Ed Voyles Hyundai | Smyrna, GA
Are you a highly driven individual with a passion for customer service and a sharp attention to detail? Do you thrive in a fast-paced environment and enjoy being the friendly, reliable point of contact for customers? Ed Voyles Hyundai is looking for a professional and motivated Service BDC Representative to join our growing service team.
What You’ll Do:Handle inbound and outbound calls to schedule and confirm service appointments
Deliver exceptional customer service via phone, email, and in-person
Accurately process customer payments and handle cashier duties
Support the service advisors and team with administrative tasks
Maintain organized records and ensure all customer interactions are documented
Communicate effectively with customers and coworkers in a high-volume setting
Motivated, self-starter with a team-oriented mindset
Excellent communication and customer service skills
Strong attention to detail and accuracy in processing transactions
Ability to multitask and stay organized under pressure
Previous experience in a dealership, BDC, or cashier role is a plus , but not required
Must be dependable, punctual, and professional
Family-owned, well-established automotive group
Supportive team environment and growth opportunities
Competitive pay and benefits
A company that values integrity, service, and commitment to excellence
Ready to jumpstart your career in the automotive industry? Apply today and become a part of the Ed Voyles legacy!
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