Shift Lead
- Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
- Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
- Models and delivers a distinctive and delightful customer experience.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Responsible for holding store keys to open and close without management as necessary.
- Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
- Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
- Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
- Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
- Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
- Assist with ensuring the Outdate program is followed with team members.
- Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
- Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Assist at Pharmacy out window as requested.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Responsible for bag checks of team members before leaving the store.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Attends training and completes PPLs requested by Manager.
- Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
- Reports disciplinary issues and customer complaints to management.
- One year of prior leadership, supervisory, or retail key holder work experience.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Prefer the knowledge of store inventory control.
- We will consider employment of qualified applicants with arrest and conviction records.
- Obtains and maintains valid PTCB certification or pharmacy license as required by state. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Recommended Jobs
Fence Driver - ROS
Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! …
Chef de Cuisine
Chef de Cuisine Location: 15 W Broughton Lane, Savannah, GA (on-site) Status: Full-time. Offering a competitive salary based on experience. Benefits include: health, dental, vision, and paid t…
Part-Time Center Associate - Hwy 120, Lawrenceville, GA
Job Description Job Description The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operatin…
Nurse Manager-Inpatient Neuro Medical-Gainesville Campus
Job Category: Nursing - Registered Nurse Work Shift/Schedule: Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role:…
Transport Officer
Job Description Job Description CITY OF DORAVILLE, GEORGIA POSITION DESCRIPTION POSITION TITLE: TRANSPORT OFFICER REPORTS TO: ADMINISTRATIVE DIVISION CAPTAIN DEPARTMENT: POLICE FLSA S…
Lead Teacher for Summer Camp
Job Description Job Description Position Summary: As a Lead Teacher, you will plan lessons and instruct children in activities according to approved curriculum designed to promote social, emot…
Machine Assistant
Openwork is currently engaged in a search to find a Machine Assistant in Lawrenceville, Georgia . In this job , you will be responsible for supporting production operations, ensuring product quali…
Marketing Account Executive
Job Description Job Description A full-service integrated ad agency that provides both creative and interactive services is in need of account representatives. We are immediately seeking dynamic…
Part Time Dental Hygienist
Job Description Job Description Join Our Team as a Dental Hygienist! At Alpharetta Dental Care, we’re more than just a dental practice – we’re a supportive, collaborative team committed to prov…
Solution Advisor Specialist - SAP Academy for Customer Success- Atlanta (Hybrid)
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and w…