Admissions Specialist

Program Description:

This position functions as the support for the Admissions Process for CHRIS 180 to enable children, youth, families, and individuals to obtain the behavioral health services they are requesting and need.

Role and Responsibilities:

The primary duties include but are not limited to the following:

Provide positive role-modeling to consumers/families.

• Promote self-esteem.
• Promote healthy boundaries.
• Reinforce socially acceptable behaviors (ex: manners, eating habits, safety)
• Reinforce thoughtful decision-making skills.

• Demonstrate customer service.
  • Promote positive image of CHRIS 180 programs at all times.
  • Maintains a pleasant disposition.
  • Handle a fast-paced work environment.
  • Work as a contributing and collaborative team member
  • Respond to consumer, referral and peer needs in a timely fashion.
  • Answer telephone calls and emails accordingly
  • Respond to requests for information from stakeholders in a timely fashion.

• Coordinating Services and Collaboration
  • Make necessary referrals to meet consumer's health, well-being, education, mental health, and employment needs (i.e., Department of Public Health, Department of Family & Children Services, Georgia Department of Labor, employment staffing agencies, local colleges and tech schools, etc.)
  • Verify and update patient information in EHR.
  • Work as liaison with Utilization Manager as necessary
  • Collaborate and communicate with other programs in the CHRIS 180 continuum in the provision of services to consumers.
  • Collaborate and consult with other providers and entities in the provision of best care services to consumers.
  • Follow up with referral sources in a timely manner.
• Specific services to consumers
  • Demonstrate exceptional engagement skills in providing trauma-focused mental health treatment to target population.
  • Complete Triage forms with new consumers/referral sources/agencies as they are presented and schedule a comprehensive assessment within 3 to 5 business days (36 to72 hours)
  • Complete insurance verifications daily when scheduling initial intakes and check insurance for daily appointments when at CCA. Assist with SBMH insurance verifications as well.
  • Follow up calls to referral sources, families, consumers, etc.
  • Input new consumers into scheduling system to include insurance information, demographics, referral source and guardian’s telephone number with the date of the referral. (POE)
  • Initiate new consumers into electronic health record.
• Practice Requirements
  • Adhere to the organization policies and procedures.
  • Attend and participate in assigned meetings.
• Performance and Conduct
  • Maintain confidentiality of consumer information.
  • Maintain appropriate professional boundaries.
  • Follow the CHRIS 180 Code of Ethics
  • Follow mandated reporting requirements of GA Code.
• Maintain Personal Information and Training
  • Attend and participate in staff meetings as scheduled.
  • Attend and participate in required training as scheduled.
  • Maintain required certifications.
  • Review, understand, and be responsible for program policies.
  • Provide documents in a timely fashion to Human Resources.
  • Report changes in status to HR as required by policy.

Qualifications/Competencies:

• A minimum of a High School Diploma or GED with two years of employment experience * Preferred Qualifications include bilingual abilities in Spanish in order to assist in catering towards the Hispanic population and needs.
• Organizational skills, excellent attention to detail and the ability to perform multiple tasks successfully.
• An understanding of the concepts of childcare & mental health/substance abuse disorders
• Ability to effectively relate to consumers, parents/custodians of all social, economic, ethnic, and educational backgrounds, with firmness, fairness, and concern,
• Ability to learn new programs quickly is also necessary for this position.
• Ability to work independently as well as part of a team.
• Solid decision-making ability as related to the safety and well-being of consumers, families, community, and staff.
• Be guided by precedent and established policy and procedure in decision-making. This person will be required to analyze and react to difficult situations, often while under considerable stress and pressure.
• Dependability, emotional stability, and physical capability. This position requires some physical functions that are essential to satisfactory performance of the outlined job responsibilities, i.e., sitting, standing, walking, driving, speaking, hearing and the ability to physically restrain (when necessary)
• Ability to recognize when assistance and consultation is needed.
• Strong communication and interactive skills
• Self-motivated and able to work under demand and deadlines.
• Computer skills
• Flexible as the hours may vary.

Salary: 43K

TOTAL REWARDS for working for CHRIS 180:

• Competitive Salary
• Competitive 403 (b) benefit defined contribution plan
• Health Care insurance options including HMO and PPO
• Enhanced Dental and Vision insurance options
• Short Term Disability paid by CHRIS 180!
• Basic Life Insurance benefit of 1x times an employee’s salary
• Employee Assistance Program
• Flex Spending Account
• 11 Paid Holidays
• PTO
• Discounted college tuition for select colleges and universities
• Hybrid, In Office schedule based on department needs

Schedule:

This is a full-time position. The workday is 8:30am to 5pm Monday-Friday. You will work an 8-hour shift within this time frame. This is to be split between Admissions (remote, 3 days) and the Chris Counseling Atlanta center (In-person, 2 days).

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand, and reach with hands and arms. The employee is occasionally required to lift and/or move up to 20 pounds.