Records Assistant / Records Clerk

Position Summary:

The Records Assistant / Records Clerk is responsible for supporting records management, document processing, administrative functions, and information organization activities to ensure accuracy, compliance, and operational efficiency. This position supports day-to-day document workflows, records maintenance, and administrative activities while maintaining confidentiality and organizational standards.

Essential Duties and Responsibilities:

• Organize, maintain, and update physical and electronic records systems.
• Scan, upload, index, and electronically file documentation and records.
• Perform document processing, record maintenance, retention, and destruction activities in accordance with established procedures.
• Review records and documentation for completeness and accuracy.
• Enter, update, and maintain information within company systems and tracking tools.
• Process incoming and outgoing records, files, and documentation.
• Retrieve records and respond to file requests as needed.
• Monitor assigned workflows and ensure timely completion of tasks
• Identify discrepancies, missing information, or processing issues and escalate when appropriate.
• Assist with reporting, tracking, and administrative activities as assigned.
• Provide general administrative support duties as assigned.
• Maintain confidentiality and properly handle sensitive information.

Qualifications:

• High school diploma or equivalent required.
• Prior clerical, administrative, records management, or office experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced environment while maintaining accuracy.
• Strong computer skills including document management, spreadsheets, email, and data entry.
• Strong written and verbal communication skills.
• Ability to work independently and within a team environment.

Preferred Skills:

• Experience with scanning, records processing, document management, or data entry.
• Experience working with deadlines and production goals.
• Strong time management and multitasking abilities.
• Ability to maintain accuracy while handling large volumes of information.

Physical Requirements:

• Ability to sit, stand, and work at a computer for extended periods.
• Ability to occasionally lift, move, and transport files, records, and materials up to 30 pounds.