IT Desktop Technician II
Savannah, GA (100% onsite) CBU: HMGMA PURPOSE:
The IT Desktop Technician II will analyze, monitor, and troubleshoot systems and equipment across Hyundai (HMGMA). ESSENTIAL FUNCTIONS
- Monitor and respond to internal system issues via phone, radio, and periodic checklists; escalate unresolved problems.
- Provide on-site support in both control rooms and plant floors, including overtime and holiday coverage for maintenance.
- Maintain and replace hardware such as computers, scanners, and printers as needed.
- Assist with installations and modifications involving internal systems, including cabling, rack setup, and equipment configuration.
- Collaborate with MES team members and leadership to ensure smooth operations and resolve technical challenges.
- High school graduate or equivalent
- 2+ years of IT experience.
- Strong computer troubleshooting, hardware, and software support
- Experience with Windows, Microsoft Word, Excel, Microsoft Office, Web Browsers, and taking phone calls
- Experience with building computers, imaging computers or installing Windows
- Must be able to think analytically
- Ability to follow written and verbal instructions.
- Ability to work well in a team environment.
- Ability to interact positively with internal and external customers.
- CompTIA A+ preferred
- Must be able to work shift rotation (mornings/afternoon/graveyard)
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