Program Services Counselor

Job Description

Job Description

Description:

ORGANIZATIONAL FOUNDATION

Mission : To provide recovery to women, children, veterans, and families impacted by homelessness, poverty, addiction, and mental health challenges.

Belief : Every person must have a loving relationship with God, self, and others.

Value : Every woman and child God sends through our doors.

Commitment : We work together to get the job done.

Truth : All things are possible

POSITION OVERVIEW

The mission of Mary Hall Freedom Village, Inc. (MHFV) is to empower women, children, veterans, and families to end the cycle of homelessness, addiction, and poverty.

Headquarters are in Sandy Springs, GA and with seven facilities across Metro Atlanta, Mary Hall Freedom Village has been transforming the lives of participants in need for the last 30 years. We strive to break the cycle of homelessness, addiction, mental illness, and poverty. If you believe in the empowerment of women, children, veterans, and their families, please consider the employment opportunity below.

The Program Services Counselor provides individual and group counseling to participants and families diagnosed with substance use disorders and co-occurring disorders. Identifies at-risk behaviors and formulates appropriate clinical interventions to assist the participant in making healthy choices and decisions to promote abstinence and recovery.

ESSENTIAL JOB RESPONSIBILITIES

• Provide individual counseling sessions focused on recovery, coping skills, relapse prevention, and behavioral change.
• Facilitate psychoeducational and therapeutic group counseling sessions.
• Monitor participant progress and update treatment plans as needed.
• Maintain accurate, timely, and compliant clinical documentation.
• Complete progress notes, discharge summaries, treatment updates, and incident reports.
• Provide crisis intervention and de-escalation support when necessary.
• Assess participants for relapse risks, safety concerns, and co-occurring mental health conditions.
• Coordinate referrals for medical, psychiatric, housing, vocational, and community support services.
• Collaborate with multidisciplinary treatment teams and external providers.
• Assist participants with discharge planning and continuing care services.
• Educate participants and families on addiction, recovery, relapse prevention, and available resources.
• Encourage participant engagement, accountability, and participation in treatment services.
• Maintain compliance with HIPAA, 42 CFR Part 2, state regulations, and organizational policies.
• Participate in case staffing, treatment team meetings, and clinical supervision.
• Maintain professional boundaries and ethical standards in all participant interactions.
• Utilize evidence-based treatment approaches, including Motivational Interviewing (MI) and Cognitive Behavioral Therapy (CBT).
• Support participants in developing healthy coping mechanisms and recovery support systems.
• Assist with urine drug screenings and other program compliance requirements when applicable.
• Advocate for participant needs and access to appropriate recovery resources.
• Maintain CADC II certification and complete required continuing education training.
• Perform additional duties as assigned by supervisory staff or program leadership.

SUPERVISORY RESPONSIBILITIES

• This position holds no supervisory responsibilities

MINIMUM QUALIFICATIONS

• Previous experience working with individuals diagnosed with substance use disorder and/or cooccurring disorders.
• Must be computer literate and familiar with all Microsoft Office products.
• Must be able to pass background screening which includes fingerprinting.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED SKILLS, CAPABILITIES, KNOWLEDGE

• Master’s degree (MA/MS/M.Ed.) with experience and/or documented training in clinical settings (behavioral health facility or psychiatric hospital)
• Must be provisionally or fully licensed in counseling, social work or marriage and family therapy in the State of Georgia and/or possess a CADC-II credential recognized by the State of Georgia

EMPLOYMENT REQUIREMENTS AND EXPECTATIONS

• Drug Testing
• 3- Year Motor Vehicle Report
• TB Test
• Background check
• Licenses and certifications
• Work performed in office environment
• Standard Work Schedule: 8:00am-5pm, M-F, with one late night per week (11am-8pm)
• Face mask worn in workplace when with others

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

GENERAL PERFORMANCE

Resource Management - Provides appropriate use of resources including company property, supplies, people, and cost reductions.

Quality of Work - Delivers quality work; takes ownership and accepts responsibility for work outcomes and makes suggestions to improve effectiveness and efficiency of work processes.

Customer Service - Provides employees, participants, clients, and the general public with appropriate service in a timely, courteous, and efficient manner.

Time Management - Coordinates assigned tasks and activities to maximize the effectiveness of efforts. Prioritizes the order to do tasks and makes sure that they are done on schedule.

Attendance - Employee is expected to adhere to the attendance and break policy and communicate with your supervisor about anticipated time off or modifications to break times.

Communication Skills - Understand and communicate effectively with others using a variety of contexts and formats, which include writing, speaking, reading listening and interpersonal skills.

Customer Service - Committed to increasing customer satisfaction, sets proper customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met.

Integrity - Earns the trust and confidence of coworkers and customers through honest communication, ethical behavior, and professionalism in all interactions.

Job Knowledge - Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current.