Salesforce UX Designer

CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes.

Job Summary

The User Experience (UX) Designer is responsible for shaping intuitive, scalable, and user-centered experiences across our CRM ecosystem while influencing the broader product roadmap to align with business goals and user experience outcomes. This role applies human-centered design principles to improve workflows, streamline digital interactions, and ensure consistent use of UX standards, design systems, and accessibility best practices. Partnering closely with Product Owners, Business Analysts, Architects, and Analytics, the UX Designer translates strategic priorities and user insights into clear design recommendations and actionable UX strategies. The role leads end-to-end UX evaluations, usability testing, and research to validate design decisions and drive continuous improvement across Salesforce applications. Operating within agile delivery cycles, this position balances long-term vision with practical feasibility to deliver high-impact, well-aligned solutions.

Job Location

This is a remote position, but candidates must be located in the state of Georgia within driving distance to the corporate office in the Perimeter area of Atlanta

Job Responsibilities

User Experience & Design Execution

• Lead UX design efforts for Salesforce experiences across desktop and mobile, ensuring consistency with platform standards and enterprise design systems
• Translate business requirements, user research, and technical constraints into intuitive user flows, wireframes, and high-fidelity designs
• Design user-centered solutions that balance usability, scalability, accessibility, and business value
• Apply Salesforce Lightning Design System (SLDS) and platform best practices to deliver cohesive experiences

Collaboration & Product Partnership

• Partner closely with Product Owners and Business Analysts to shape requirements into usable, well-designed solutions
• Collaborate with Solution Architects, Salesforce Admins and Developers to ensure designs are feasible, clearly documented, and implemented as intended
• Participate in discovery sessions, design reviews, and sprint ceremonies to continuously refine solutions
• Advocate for UX best practices while adapting to the realities of enterprise delivery

Research, Validation & Continuous Improvement

• Conduct or support user research, usability testing, and feedback loops to validate design decisions
• Identify UX gaps and opportunities across existing Salesforce experiences and recommend improvements
• Contribute to shared UX standards, patterns, and documentation to promote consistency across teams

Job Requirements

• 3 or more years of professional UX design experience in digital product or enterprise application environments
• 2+ years of hands-on Salesforce UX experience (Lightning Experience, SLDS, Flows, custom components, etc.)
• Salesforce User Experience Designer certification (SFDC Admin and App builder certifications preferred)
• Strong understanding of user-centered design principles and interaction design best practices
• Experience creating wireframes, prototypes, and design artifacts using modern design tools (e.g., Figma, Sketch, Adobe XD, etc.)
• Ability to clearly articulate design decisions to both technical and non-technical stakeholders
• Experience working in agile or product-led delivery teams
• Working knowledge of quote lifecycle management and advanced analytics using tools such as CRMA, Tableau, and Power BI

Compensation

• Base Salary - $110,000 - $140,000 per year
• 401k plan
• Short-Term/Long-Term Disability
• Life Insurance
• Health, Dental, and Vision Insurance
• Paid time off
• Paid Holidays
• Opportunity for annual bonus

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.