Accounting Specialist
- Review and submit invoices via client directed websites or via email and USPS
- Maintain proper notes within internal system of record.
- Ensure accurate and timely submission of invoices.
- Perform invoice resolution function using industry platforms.
- Review and respond to disputed invoices by client deadline to ensure nothing curtails.
- Communicate with clients, operational teams, and financial teams to complete duties.
- Identify and work issues to closure.
- Communicate root cause issues with leadership team.
- Ability to complete special projects as assign
- Perform other duties and responsibilities as needed.
- A High School Diploma or GED required. Post High School, Business, Finance or Accounting Degree strongly preferred.
- Strong computer skills, including strong proficiency with Microsoft Office (Outlook, Excel, Word) and the Internet required. Experience with A360 IClear and ICE Invoice Management preferred.
- Knowledge of accounting software applications. Experience using Microsoft Dynamics 365 Business Central preferred.
- Excellent verbal and written communication skills required. Comfortable communicating with clients and senior management.
- Excellent customer service and negotiation skills required.
- Organized and has the ability to multi-task.
- Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.
- Balances team and individual responsibilities; Contributes to building a positive team spirit.
- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
- Motivated self-starter.
- Flexible and adaptable to change.
- Ability to work under pressure and take on additional responsibilities.
- Knowledge of the mortgage service industry including bankruptcy, foreclosure, and eviction processes preferred.
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