Bilingual (Spanish) Customer Care Specialist

• Bilingual (English/Spanish)
• Proficiency with Windows-based software applications and MS Office Suite products including Excel, PowerPoint, and Word.
• 6 or more months of contact center or customer service experience or an equivalent combination of education and experience
• Detail-oriented with the ability to mentally and tactically handle or resolve issues
• Data Entry
• Ability to operate and navigate multiple operating systems while speaking, actively listening, and processing what is being discussed is a plus

• 5 weeks
• Monday - Friday, 9:00 am - 5:00 pm EST
• Training is 100% mandatory and no time off will be approved.

• Full-time position
• Schedule TBD later in the interview process
  • Will fall between 8am - 8pm EST | Monday - Friday

• $20/hour

• Equipment Provided
• Employee Assistance Program
• PerkSpot
• Paid Time Off
• Long-Term Disability

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Notes

Other Duties

This is not necessarily a complete list of responsibilities, skills, duties, or requirements associated with the job. While this list is intended to be an accurate reflection of the current job, the Company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change, (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments.)

EEO and Harassment Statement

Instant Teams provides equal employment opportunities (EEO) to all applicants, contractors, and employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Instant Teams expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Instant Teams’ contractors and employees to perform their job duties may result in discipline up to and including discharge.

About Us

As a customer experience (CX) marketplace, Instant Teams partners with nation's top brands and companies through a suite of talent solutions that range from building out remote support teams to identifying a direct hire - all by sourcing from their remarkable and diverse talent community. As a mission-centric company, they have a proven track record of generating thousands of remote job opportunities and have significantly improved the financial well-being of military families, generating over $40 million in economic impact.