Accounting Specialist I - Accounts Receivable (Hybrid Schedule)

Description Summary:  The Accounts Receivable Specialist (Accounting Specialist I - AR) is responsible for the day-to-day Accounts Receivable functions of the company; ensuring timely billing and payment of invoices, associated recordkeeping and research to support and enhance our customer service delivery and smooth accounting practices. 

Essential Duties:

​​ The duties listed below are the essential functions of this position, and they may change as the needs of the company demand. All associates are expected to do what is necessary to get the work done and to cooperate fully with their supervisor’s requests for additional or altered duties. ​

• Create and issue billing and invoices.


• Communicating with customers on open invoices, request payments, and collections.


• Updating accounts based on payment or contact information.


• Process and documentation service changes on an account.


• Work closely with internal department team members to resolve questions or issues. 


• Answer inquiries from customers and vendors, research issues and resolve with satisfaction while protecting company interests and delivering excellent customer service.


• Ability to approach problems logically and with good judgment to ensure the appropriate outcome. 


• Strong numeracy and exceptional attention to detail and accuracy.


• Working knowledge of Microsoft Office with a proficiency in Excel/Word


• NetSuite experience a plus


• Excellent verbal and written communication skills required.

Education/Training/Experience:

• 1 to 5 years of experience in a directly related accounting position preferred. 


• Bachelor’s Degree in Business or Accounting is highly preferred, or an equivalent combination of education and experience. 


• NetSuite with Zone Bill experience preferred


• May have a clear understanding and application of GAAP and office procedures for quality accounting practices. 

Physical Requirements:

• Ability to sit and/or stand for extended periods.


• Ability to perform work on a computer for extended periods.


• Ability to work in the office regularly, or pivot to working at home should emergency situations arise.


• Ability to attend work per assigned schedule and attend meetings with excellent attendance and punctuality.


• Ability to bend and lift up to 25 lbs.