Customer Service Specialist I
Job Description
Job Description
Customer Service Specialist I
Thomasville, GA l $15.91 / Hour
We are hiring a temporary C ustomer Service Specialist I to handle customer inquiries, resolve issues, and provide support across various communication channels. This role requires excellent communication skills, a customer-focused attitude, and the ability to work effectively in a fast paced environment.
Responsibilities
- Handle, with professionalism and enthusiasm, incoming calls regarding all aspects of services, billing procedures, and individual customer accounts
- Maintain customer privacy and protect customers confidential information
- Identify customers’ needs and ensure resolutions of customers questions, requests, and complaints in a timely manner, striving to achieve 100% customer satisfaction
- Document customer accounts as needed
- Cover reception area and keep customer traffic flowing smoothly
Requirements
- High School Diploma or GED
- Ability to lift 20lbs
- Willing to undergo a Criminal Background check
- Clean drug screen
- Great oral and written communication skills
- Previous experience in a customer service experience preferred
- Ability to multitask, prioritize and manage time effectively
Location: Thomasville, GA
Pay Rate: $15.91 / Hour
Schedule: Monday – Friday 8:00AM – 5:00PM
New Hire Solutions is proud to be an Equal Opportunity Employer and Drug Free Workplace.
We Are On A Mission:
We seek to be a resource that bridges the gap between the needs of the employer and the job seeker by providing personalized service for each client. We make the job-seeking and hiring process easier, to help companies build a better workplace. We communicate on a personal level to understand the needs of both the job seeker and the employer. We use a variety of platforms and strategies to bring awareness to opportunities throughout Southwest Georgia.
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