Lead Financial Counselor

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JOIN OUR TEAM AS A LEAD FINANCIAL COUNSELOR!

The Lead Financial Counselor is responsible for role modeling for the counselors in accordance with the established standards of care, mental health practice and facility policy, goals, and objectives. This position contributes to the hospitals philosophy, objectives, educational and quality improvement efforts while providing guidance to the Financial Counselors.

Supervising the provision of the Financial Counselors through performance audits and review.

PRIMARY RESPONSIBILITIES

Financial Counselor Lead will be responsible for the following duties.

• Distribute verifications daily
• Provide coverage when short staffed.
• Assist with VOB
• Audit accounts to ensure patients were spoken to and all paperwork was completed
• Train staff
• Keep upfront collection log up to date
• Answer all questions from counselors
• Ensure patients are met at admission and discharge
• Maintain SR spreadsheet
• Respond to patient voicemails
• Flash report coverage when the collection lead is absent
• The essential job functions of this position are not limited to the duties listed above.

Your Experience Matters What were looking for:

Education: High school graduate, or equivalent preferred.

Experience: A minimum of one (1) year experience in admission processes and collections procedures, and a working knowledge of managed care; interpretation of insurance coverage plans, co-payments and deductible schedules and payment plans; and a working knowledge of computers and business software programs (Excel) preferred.

Additional Requirements: Successful completion of CPR/ First Aid certification and CPI training to within 90 days of employment before assisting with restraining procedures. May be required to work occasional overtime and flexible hours.

Your Care Matters What we provide for our team:

• 401(k) + matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long-term disability insurance
• Paid time off
• Paid Holidays
• Cafeteria on site
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

What sets us apart:

• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations

Disclaimer: Benefits are subject to change at the discretion of Ridgeview Institute Smyrna.

Compensation:

Were eager to engage with all qualified candidates, and consideration will be given to experience and skill level. Join us as our Lead Financial Counselor!

Get to know us Outstanding Care, Compassionate People, Unparalleled Service

Welcome to Ridgeview Institute Smyrna (RIS), a premier healthcare provider in Smyrna, GA, setting the gold standard for excellence in mental health and addiction treatment support. Located in Smyrna, GA, RIS offers a full continuum of care, including inpatient and outpatient psychiatric services and specialized, evidence-based programs for all patients, regardless of their ability to pay.

At RIS, the community is an integral part of our team, fostering collaboration to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and highly rewarding positions. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that guide them toward achieving their treatment goals.

Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Ridgeview Institute Smyrna.

To learn more about RIS, visit us at:

TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.

Individuals Maintaining Positive Attitude and Commitment To Service

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At Ridgeview Institute Smyrna, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.