L&D Program Manager
Job Title: L&D Program Manager
Location: 1150 Sanctuary Pkwy, Alpharetta, GA 30022
Duration: 4 months + Contract
Rate: $50 Hourly
Description:
ONSITE
We are seeking a detail-oriented and execution-focused Learning and Development (L&D) Manager & Program Manager for a temporary role to support the rollout and management of key learning initiatives. This role is responsible for coordinating learning programs from planning to delivery, ensuring seamless operations across multiple stakeholders, vendors, and platforms. The ideal candidate excels in project execution and management, communication, and coordination, and instructional design with a strong grasp of learning operations and implementation.
Program and Project Management
- Drive the execution of assigned learning programs by managing timelines, task lists, milestones, and stakeholder coordination.
- Track progress, escalate risks, and ensure on-time delivery of program components.
- Maintain project documentation and prepare status updates for key partners.
- Stakeholder Communication & Coordination
- Draft and manage communications to promote training enrollment and participation.
- Serve as the liaison between L&D, business partners, HR, facilitators, and learners to ensure alignment and clarity.
- Schedule and coordinate meetings, working sessions, and training events.
- Learning Delivery & Facilitation Support
- Support delivery of learning programs (virtual, in-person, or hybrid), including facilitator and learner logistics.
- Manage materials, access, and platform setup (e.g., Zoom, Teams, LMS).
- Troubleshoot delivery challenges and act as point of contact during live sessions.
- Instructional Design
- Learning experience development (Ability to design and develop learning experiences, activities, assessments, and teaching tools)
- Digital and Instructor-Led Content Creation (Ability to produce and edit online and live learning materials, storyboards, and scripts)
Resource & Content Coordination
- Coordinate with subject matter experts (SMEs), internal partners, and delivery teams to finalize materials and ensure readiness.
- Organize and maintain program documentation, assets, and resource libraries.
- Sustainability Execution
- Implement follow-up actions post-training such as reinforcement communications, nudges, or resource sharing.
- Support knowledge transfer activities and help embed learning into day-to-day operations.
Requirements:
Experience:
- 3 5 years in Learning & Development, Program/Project Management, HR, Instructional Design or Training Coordination roles.
- Experience managing learning program logistics and working with internal and external stakeholders.
Education:
Bachelor's degree in Human Resources, Education, Communications, Business, or a related field (or equivalent experience).
Technical Proficiency:
Proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams)
Proficiency with Articulate 360
Project Coordination & Program Execution
- Experience managing the day-to-day execution of learning programs, including timelines, logistics, and stakeholder coordination.
- Ability to track multiple workstreams, manage dependencies, and ensure smooth program delivery.
- Proficient in organizing project plans, documentation, and post-program follow-ups using basic project management tools.
Instructional Design
- Skilled in applying design models and adult learning theory to create engaging, effective learning experiences.
- Proficient in developing digital and instructor-led materials, including storyboards, scripts, multimedia, and eLearning assets using authoring tools.
Communication:
Clear and professional written and verbal communication to support messaging, training invites, updates, and facilitation.
Stakeholder Management:
Ability to work with internal partners, SMEs and facilitators maintaining professionalism and follow-through.
Problem Solving:
Comfortable troubleshooting tech issues or last-minute changes in delivery plans.
Learning Operations Knowledge (Nice to Have):
Familiarity with adult learning principles, training delivery formats, and evaluation methods (e.g., surveys, Kirkpatrick model basics).
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