General Manager

General Manager – Hospitality & Coffee Operations

Compensation: Up to $70,000 base salary + performance bonus

Schedule: Daytime hours only (7:00 AM – 4:00 PM) | Closed Sundays

Position Overview

Seeking a purpose-driven General Manager to lead an inclusive hospitality concept focused on accessibility, belonging, and exceptional guest experiences. This role is ideal for a hands-on leader passionate about building strong teams, fostering inclusive environments, and delivering meaningful hospitality experiences for guests and employees of all abilities.

Key Responsibilities

• Oversee daily operations with a strong leadership presence
• Recruit, coach, and develop diverse teams across varying ability levels
• Foster an inclusive, welcoming, and service-focused culture
• Drive operational performance across sales, labor, and execution
• Ensure a consistent and elevated guest experience
• Promote patience, adaptability, accessibility, and team support

Qualifications

• Leadership experience in coffee, restaurant, or hospitality operations
• Comfortable working with and supporting individuals with disabilities
• Strong emotional intelligence and a servant-leadership mindset
• Proven ability to develop teams and build a positive workplace culture
• Strong operational and organizational management skills
• Passion for purpose-driven hospitality and inclusive environments

Compensation & Benefits

• Competitive base salary plus bonus opportunities
• Medical, dental, and paid time off benefits
• Daytime schedule with no late nights
• Closed Sundays for improved work-life balance

Core Competencies

• Inclusive and empathetic leadership style
• Strong communication and team-building abilities
• Patience, adaptability, and problem-solving skills
• Ability to lead with purpose, accountability, and professionalism