Student Success Coach

Overview:
Student Success Coaches advise Morris Brown Students throughout their collegiate
careers from matriculation to graduation. The Student Success Coach position extends
beyond the traditional academic advising philosophy and is designed for a new institutional
and curricular model. As part of the Academic Affairs team, coaches are integrally involved
with many facets of a student's academic, personal, and future professional success by
providing academic coaching. In addition to advising and student advocacy, student
success coaches participate in teaching, management of coach resources, professional
development, and campus engagement.

**This is a grant-funded position and is contingent upon funding.**

General Duties:

Retention and Engagement
• Monitor student progress and identify at-risk students using data and early warning
systems.
• Develop and implement strategies to improve retention, including academic
workshops referrals, tutoring referrals, and mentoring programs.
• Encourage active participation in campus resources and student organizations.
• New student orientation facilitators
Individualized Support
• Conduct one-on-one coaching sessions to address academic challenges, time
management, and personal development.
• Help students navigate barriers to success, such as financial, personal, or
academic difficulties.
• Provide referrals to counseling, financial aid, and other campus services as needed.
Goal Setting and Development
• Collaborate with students to set short-term and long-term academic, career, and
personal goals.
• Facilitate self-assessment tools to help students identify strengths and areas for
improvement.

Communication and Outreach
• Maintain regular communication with students through email, phone, and virtual or
in-person meetings.
• Host informational sessions, workshops, and events to engage students and
promote resources.
• Foster relationships with faculty and staff to stay informed about curriculum
updates and student needs.
• Facilitating communication in contacting faculty or being a bridge between student
and instructor.
Documentation and Reporting
• Maintain accurate and confidential records of advising sessions and student
progress.
• Prepare reports on student success metrics, including retention rates, GPA trends,
and program effectiveness.
• Participate in assessment and evaluation of advising practices to improve services.
Professional Development
• Stay informed about best practices in student advising, coaching techniques, and
higher education trends.
• Participate in training sessions, conferences, and institutional committees.
Campus Advocacy
• Serve as an advocate for student needs within the institution.
• Collaborate with academic departments, student affairs, and institutional
leadership to improve the student experience.

Qualifications:
• Bachelor's degree required.
• A minimum of one year of relevant experience post degree completion, preferably in
college-level advising, student advocacy, mentoring or coaching; or an equivalent combination of education and experience.

Preferred Qualifications:

• Master's degree preferred in student personnel and counseling, higher education
administration, educational leadership, counseling, or related area
• Three or more years of relevant higher education advising experience.
• One of more years of secondary or college-level teaching experience
• Experience with development of curriculum or programming.
• Experience advising students.
• Experience tracking and interpreting data relevant to their work and using that
information for work and process improvement.
• Familiarity with student records databases and electronic
• A commitment to knowledge creation and research in higher education
• The desire and ability to work in a collaborative, team environment.
• A demonstrated commitment to diversity and equity and advanced intercultural
competencies
• The ability to learn and disseminate detailed information using a high level of
interpersonal skills.
• Excellent oral and written communication skills

Salary:

The range for this opportunity will be up to $55,000/year. This is a grant-funded position and is contingent upon funding.