Director - Platform Engineering & Development Operations

Overview

FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.

At FORTNA, we believe in fostering a workplace that isn’t just a job but a movement – a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves.Our Team. Our Passion.Our Approach.

Position Overview

We are seeking a dynamic and experienced Director of Platform Engineering & Development Operations Leader to oversee the architecture, operation, and continuous improvement of our application technology platforms and DevOps pipelines. This role blends technical leadership with strategic oversight, ensuring that our mission-critical enterprise applications and infrastructure are reliable, secure, scalable, and efficiently delivered.

The successful candidate will lead Platform Engineering (infrastructure, virtualization, container orchestration) and Development Operations (CI/CD, automation, application deployment) teams, managing the full lifecycle from platform design to operational excellence.

You will collaborate closely with Software Development, QA, SRE, Security, and Architecture teams to deliver a cohesive, high-performance technology ecosystem that supports both product development and operational requirements.

Key Responsibilities

• Lead the Platform Engineering and DevOps teams, setting vision, strategy, and priorities for application platforms, infrastructure, and pipelines.
• Define and implement the platform and DevOps roadmap in alignment with business and product objectives.
• Foster a culture of automation, scalability, resilience, and continuous improvement across development and operational workflows.
• Partner with architecture teams to ensure technical governance and alignment with enterprise standards.

Platform Engineering

• Oversee design, implementation, and operations for containerized platforms (e.g., Red Hat OpenShift, Nutanix NKP), virtualization stacks, and hybrid cloud deployments.
• Ensure platform scalability, availability, and security for applications such as Fortna WES/WCS, AutoStore, and related third-party systems.
• Manage lifecycle and capacity planning for compute, storage, and networking layers.
• Own platform observability, performance monitoring, and proactive incident prevention.

Application Technology Operations

• Manage and optimize application hosting environments (VM-based, containerized, and bare-metal).
• Coordinate deployments and upgrades for mission-critical enterprise systems.
• Establish operational standards for high availability, disaster recovery, and failover testing.
• Collaborate with application teams to optimize performance, reduce downtime, and streamline deployments.

DevOps & CI/CD

• Own the design, implementation, and maintenance of end-to-end CI/CD pipelines using tools such as Git, ArgoCD, Ansible, Helm, and Kubernetes Operators.
• Drive infrastructure-as-code adoption for consistent, repeatable environment provisioning.
• Integrate automated testing, security scanning, and compliance checks into pipelines.
• Work with Development and QA teams to enhance release quality and accelerate delivery.

Security, Compliance & Governance

• Ensure platforms and pipelines meet security and compliance standards (IAM, VPM, BCM, SDL, SSC, CKM, etc.).
• Partner with InfoSec teams to implement DevSecOps best practices.
• Maintain audit-ready documentation and ensure change management processes (TCM) are followed.

Qualifications

• Education: Bachelor’s degree in Computer Science, Information Systems, or related field; Master’s preferred.
• Experience:
  • 10+ years in IT, with at least 5 years in platform engineering, DevOps, or SRE leadership.
  • Proven track record managing hybrid infrastructure platforms (containerized, VM-based, and on-prem hardware).
  • Deep experience with CI/CD tools, Kubernetes/OpenShift, and infrastructure automation.
  • Strong background in application operations for enterprise systems.
• Technical Skills:
  • OpenShift, Kubernetes, Docker, VMware/virtualization stacks.
  • Git, ArgoCD, Ansible, Helm, Jenkins, or similar CI/CD technologies.
  • Observability stacks (Grafana, Prometheus, ELK, etc.).
  • Networking fundamentals (VLANs, load balancing, firewalls).
  • Cloud experience (AWS/Azure) a plus.
• Leadership Skills:
  • Strong people management and team-building capabilities.
  • Exceptional communication and stakeholder engagement skills.
  • Ability to bridge technical and business objectives.

Why Join Us?

• Lead mission-critical platform and DevOps initiatives for a globally deployed enterprise solution.
• Work with cutting-edge infrastructure and application technologies.
• Influence the future state architecture and operational excellence of our systems.
• Collaborate with talented cross-functional teams in a high-impact environment.

This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.

It is the policy of FORTNA and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or pregnancy-related condition, status with regard to public assistance, veteran status, citizenship status (if authorized to work in the U.S.), or any other characteristic protected by federal, state or local law. In addition, FORTNA will provide reasonable accommodations for qualified individuals with disabilities.

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