Patient Care Coordinator

Job Description

Job Description

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!

Imagine being the superhero of healthcare, making sure Ennoble Care delivers exceptional service to doctors, clinicians, staff, and patients to conquer their healthcare goals. We are looking for a stellar, full-time, Patient Care Coordinator to be a part of our team - a team that works with patients and medical professionals every day, who aligns with our motto, "To Care Is An Honor".

As a Patient Care Coordinator, you are responsible for the patient care plan, supporting caregivers and families with empathy and patience. Whether it is helping with prescription refills, decoding lab results, documenting sensitive patient data and being that smiling face, our mission, "to care is an honor" is the foundation to providing a best-in-class patient experience.

To be a successful Patient Care Coordinator, previous healthcare experience and a background in handling inbound and making outbound calls will be great! Comfortable using software applications for data entry and client information look-up, such as, but not limited to EMR/EHR & CRM systems. We are happy to provide our team members with new hire training and onboarding support to prepare you for success!

PLEASE NOTE: THIS IS A FULL-TIME, ON-SITE POSITION.

Ideal Attributes:

• Solution Seeker
  • Quickly identify a patient's challenge and provide the best solution utilizing internal systems, training & knowledge base materials. Active listening and critical thinking are essential to accurately capture and relay information.

• Customer Service Champion
  • Superior customer service and communication skills, demonstration of patience & empathy with a drive for delivering exceptional experiences.

• Systems Navigator
  • Experience navigating multiple applications/systems across more than 1 screen, proficiency in typing and MS Windows based applications.

• Professionalism & Development
  • Drive to meet daily/weekly/monthly individual and team goals.
  • Strive for continuous self-development and career progression.
  • Ability to pass a pre-employment background screening.
  • Adhering to the company's punctuality and PTO policies.

Additional Qualifications:

• At least 2 years of clinical experience preferred

Company Benefits: Paid Training, Medical, Dental, Vision, and Life insurance, PTO, Paid Office Holidays, Paid Sick Time, 401(k) with up to 3% company match, Referral Program, and much more! Equal Opportunity Employer M/F/D/V

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Full-time employees qualify for the following benefits:

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
• Paid Time Off
• Paid Office Holidays

All employees qualify for these benefits:

• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand. Cash out earned money when and where you need it!

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.