Housekeeping Supervisor

Job Description

Job Description

Housekeeping Supervisor

Hotel Phoenix at Centennial Yards – Atlanta, GA

Company Overview

Hotel Phoenix at Centennial Yards is an independent boutique hotel committed to

delivering authentic hospitality and creating an environment where both guests and

associates feel valued and inspired. Rooted in the spirit of Atlanta, we foster a

workplace culture built on collaboration, integrity, and growth.

Position Purpose

We are seeking a motivated and hands-on Housekeeping Supervisor to oversee daily

operations of the housekeeping team. This role ensures that all guest rooms and public

spaces are maintained to the highest standards of cleanliness, presentation, and guest

satisfaction.

Key Responsibilities

• Supervise and inspect guest rooms, public areas, and back-of-house spaces for

cleanliness and quality.

• Inspect the work of a team of Room Attendants and House Attendants

responsible for the cleaning and upkeep of a specific area of the hotel. Trains

and coaches the staff.

• Schedules work to be done daily and monitors each Room Attendant’s daily

progress. Inspect complete rooms to ensure that all standards have been

met. When standards have been missed, it brings employees back to room to

correct the deficiency. Coordinates work orders in assigned section. Follow up

to be sure work is completed. Releases checkout rooms to be sold.

• Monitors the performance of House Attendants. Assures that there are sufficient

supplies on the guest floors. Checks cleanliness of guest corridors, stairwells,

elevators and Linen Closets.

• Communicate effectively with Front Office and Engineering regarding room

status and maintenance issues.

• Execute inventories of linens and all housekeeping supplies.

• Works harmoniously and professionally with co-workers and supervisors.

Requirements

• Previous supervisory experience in hotel housekeeping required.

• Strong leadership and organizational skills.

• Eye for detail and commitment to quality standards.

• Proficiency with housekeeping management systems preferred.

• Flexible availability to include weekends and holidays.