Insurance Business Analyst
- Lead the capture, review, and update business requirements
- Produce deliverables based on IT Lead and SME guidance
- Capture business capability matrix, detailed requirements, user stories, business rules, etc.
- Create communication and training materials, as needed
- Enforce Business Analysis standards, templates, and processes
- Support the delivery of the Business Architecture by partnering with stakeholders and functional lead(s) to identify business process issues and capability needs
- Liaise between technical and non-technical resource team members to answer day to day business questions either directly or indirectly as supported by the Business Leads and SMEs
- Conduct walkthroughs with project team members and business leads
- Understand and manage to defined project scope
- Work with QA and Business SMEs (UAT) to ensure requirements traceability and coverage within test cases
- Promote change management principles with executives, senior leaders, managers, and supervisors to influence, build relationships, and manage resistance
- Provide support during end user training, prior to production deployments, and post production deployment, as needed Required Skills and Qualifications:
- Bachelor's degree in Business or Computer Science preferred
- 5+ years of Business Analysis experience preferred
- 3+ years of Commercial / Specialty Insurance industry experience preferred
- 3+ years of Duck Creek Policy (or similar PAS systems) experience preferred
- Experience with Microsoft platforms including Microsoft Dynamics and SharePoint preferred
- 1+ years of Structured Query Language (SQL) experience preferred
- Proficiency with software/systems commonly used to manage Programs/Projects (MS Word, Excel, MS Project, PowerPoint, Visio, TFS, Azure DevOps, JIRA)
- Experience with Reinsurance is a plus
- Experience developing Business Requirements Documents (BRDs), process diagrams, storyboards, use cases, and presentations
- Ability to communicate effectively and efficiently in person and remotely
- Dedicated and detail oriented
- Collaborative and conscientious team player
- Excellent Analytical skills
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