Benefits Supervisor

This position provides support to the benefits team in the directing and planning of the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, life insurance, travel and accident plan, Health Savings and 401(k) plan). This position ensures that benefits are offered timely and accurately to all eligible employees.

Responsibilities:

• Answers a large volume of telephone and email inquiries regarding benefit questions from employees and dependents as well as ensuring accurate coverage and prompt/accurate responses.
• Serves as first level of escalation for the Benefits Assistants in employee inquiries.
• Responsible for researching employee benefit issues both on an employee level as well as any group issues that arise.
• Responsibility for the oversight of the receipt, processing, and input of Medical Support Orders.
• Responsibility for the processes and communications with employee regarding benefit changes due to promotions, demotions, or other status changes
• With the assistance of the Benefits Analysts, ensuring the prompt and accurate payment of all benefit invoices.
• Oversees the preparation and mailing of new and re-hired employee benefit packages
• Oversees the input of completed benefit enrollment forms in addition to reviewing and approving enrollment elections input by the enrollment center or in UKG.
• Oversee the processing and mailing of all terminated employee benefits letters
• Works with our COBRA vendor regarding COBRA documentation, enrollments, and benefit termination.
• Assists with 401(k) plan input such as deferrals, loan, terminations, address changes, and indicative data.
• Assists with the 401(k) Lost Participants on-going project.
• Responsibility for working with union benefits personnel to ensure monthly gains/losses of union coverage and communicates with employees accordingly
• Responsibility for dependent audit coverage and processes aged out dependents accordingly
• Responsibility for weekly, monthly, and annual benefit audits in regard to execution, defining and correcting error patterns, and updating processes and procedures accordingly.
• Assist with annual Open Enrollment Process from design to implementation
• Responsibility for weekly reconciliation and transfer of Health Savings Account contributions to Fidelity.
• Responsibly for reviewing and processing the HSA pending worksheet regarding Fidelity account openings and/or processing unclaimed funds back to payroll.
• Assists with the weekly reconciliation and transfer of Dependent Care Flexible Spending Account funds to Fidelity.
• Supervises HR Associates and other staff as assigned.
• Oversees the document storage process for the Benefits Department and works with other areas of HR to ensure documentation retention process and practices are in place and adhered.
• Works with the Payroll, Human Resources, IT, and Recruiting teams to assist employees with issues as well as to help streamline internal processes to benefit all teams.
• Other duties, responsibilities and activities as assigned.

Requirements:

• Bachelor’s (BA/BS) Degree in Human Resources, Business, or related discipline or equivalent experience/background
• Computer proficiency and technical aptitude with the ability to use Microsoft Office
• Above average working experience with MS Excel
• Proven ability to work effectively in a team environment with associates
• Capability of effective planning and priority setting
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines
• Excellent communication and organizational skills
• Embrace core values of the Company
• Commitment to supporting all Company policies

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, climb stairs, sit, and use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Must be able to lift up to 10 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The noise level may increase in certain areas of the Company locations.

About Osmose:

Osmose is the market-leading provider of critical resiliency, assessment, and restoration services for electric transmission, distribution, and telecommunications companies. Our field technicians, professional engineers, scientists, and corrosion experts utilize their expertise to identify and solve issues to make utility infrastructure safer, longer lasting, and more resilient.

Benefits:

Come grow with us! Full-time employees enjoy a comprehensive benefits package that includes:

• Medical Insurance and Health Savings Account with company contribution
• Dental, Vision, Life Insurance, STD, LTD, Critical Illness Plan and more!
• 401(k) with excellent company match
• Paid time off