Inside Sales Representative
- Provide an exceptional customer experience without compromising the Team or GP objectives
- Process customer orders into the sales system in a timely and accurate manner
- Respond to customer inquiries for product information, availability, order status, pricing, and invoice reconciliation
- Track inventory levels at your respective facility to ensure stock is adequate to meet demand
- Manage customer order file based off manufacturing volatility
- Manage relationships w/ customer's key decision makers for pre-defined sales territory
- Collaborate with sales teams to establish territory goals and meet objectives
- Proactively work internally to identify opportunities and provide value-based alternatives
- Respectfully challenge yourself and others to find innovative solutions and areas for improvement
- Understand market drivers and share position while having a business owner mentality
- Identify and execute on strategies, with clear and effective communication to stakeholders
- Being committed to continuous improvement, while maintaining positive attitude toward everyone's ideas
- Two (2) or more years in customer service, supply chain, account management, or inside sales
- Experience, especially order entry, in SAP S/4HANA
- Flexibility to travel up to 10% based on the needs of the business
- Inside sales experience
- Experience in commercial roofing
- Manufacturing experience - customer service, sales
- Bachelor's degree or higher
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