Security and Loss Prevention Expert, NA
- Identify vulnerabilities and conduct root cause analysis using data to define mitigating actions while ensuring compliance with legal and ethical standards.
- Actively monitor and report outcome for systems and tools that generate data indicating site/region opportunities.
- Manage confidential investigations and prepare prompt reports of theft, fraud, and workplace violence/critical incidents.
- Utilize continuous improvement to drive process enhancements and increase efficiency.
- Serve as department’s liaison and security/crisis management subject matter expert keeping site leadership informed on department’s key issues, strategies and the performance.
- Identify, promote and implement security best practices while effectively partnering with internal customers to evaluate current and future security needs, processes, and initiatives, incident response planning, facilitating and management.
- Domestic regional travel up to 50% of the time when applicable.
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach; Stand/walk for up to 12 hours during shifts; Work in an environment where the noise level varies and can be loud; Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments); Continuously climb and descend stairs (applies to sites with stairs).
- This role covers 24/7 operations and must be able to work all shifts, including nights, weekends, and holidays.
- Bachelor's degree or equivalent, or 4+ years of relevant professional or military experience
- A minimum of 2+ years in security service OR loss prevention OR asset protection OR investigations OR law enforcement OR 2+ years of Amazon blue-badge experience
- Experience in implementing metric-based strategies utilizing continuous improvement concepts
- Experience in physical security systems maintenance/implementation and coordinating scope of work with security vendors
- 2+ years of operational experience in risk management, audit, data analytics, inventory control, quality assurance, retail, warehouse, distribution center services, delivery service, or supply chain
- Investigative interviewing experience; Wicklander and Zulawski, Loss Prevention Qualified, Certified Protection Professional, Loss Prevention Certified, Certified Forensic Interviewer, Certified Threat Assessment Certification or other relevant certifications
- Workplace incident mitigation or de-escalation and business continuity planning experience
- Proficient in Microsoft Office; including use of Excel pivot tables and development of charts/graphics
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