Customer Service Representative
Job Type: Full Time / Direct Hire / Onsite
Salary: $60,000 - $65,000
Our client is a market leader in logistic solutions, setting internationally recognized standards with their own developments and patents. They are currently looking for a Customer Service Representative for their North America office, located in the greater Atlanta region.
- Business related degree education or equivalent experience
- 2-3 years in admin or customer service role
- Building networks and fostering business relationships
- Project business experience and technical product knowledge
- Intermediate Microsoft Office skills
- Basic ERP skills
- Experience in operations, logistics and sales is a positive
- Strong communicator and networker
- Ability to structure work properly
- Self-motivated
- Team player
- Process customer quotes and orders
- Internal management of orders from order entry to schedule and proper delivery to customer
- Optimal control and monitoring of all relevant phases and processes
- Enter and update the customer or order-related data in the ERP system
- Solve customer issues related to orders, quotes, quality, delivery, errors, etc.
- Representation of the company towards the customer, voice of the customer into the company
- Directly support Sales Representatives, North America
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