Market Leader
- Demonstrates a business owner mindset with the ability to analyze performance reports and identify business trends, and market opportunities and develops a plan to capitalize on
- Stays abreast of micro and macro market developments such as grass root marketing opportunities and wider economic conditions that will influence your local market or region.
- Develop marketing strategies in order to meet or exceed targets such as identify local marketing and event opportunities to increase ownership
- Drive for excellence in all areas of business focused on reaching expectations for respective location
- Can identify technical, operational, and organizational roadblocks and provide proposed solutions.
- Generate and analyze reports on sales, expenses and other KPIs
- Ownership of aligned market and growing Lucid’s market share and oversees the deployment of retail marketing plan
- Identify, plan and execute compelling and efficient marketing plans aimed at generating increased awareness and traffic in local market or region
- Develop, support, and evolve Lucid’s brand awareness and image at the retail level in order to drive quality traffic and awareness to our studios.
- Manages marketing and event budget and is responsible for vendor management, local spending and KPIs
- Responsible for how the customer will experience and interpret the Lucid brand through marketing and branding efforts.
- Ensure every customer touchpoint creates customer advocacy
- Manage escalations quickly and effectively
- Inspirational and motivational leader, possess a strong operational skillset and is dedicated to providing exceptional customer experiences through the lens of efficiency.
- Career pathing: Define team and individual goals and implement employee development programs
- Studio Talent: Identify high potential talent through hiring process and effectively identify and develop succession plan for current and future talent needs of the business
- Resolve all people and safety issues in a timely and effective manner, collaborating with Human Resources and appropriate teams effectively
- Assist with daily operations as needed
- Bachelor’s degree or equivalent experience
- 8+ years of team management experience with proven track record to meet or exceed goals
- Proven experience elevating a brand through marketing and event efforts with measurable, quantitative results
- Experience leading management and driving results through others
- Experience in a start-up or new product launch environment in an ambiguous retail environment
- Ability to prioritize multiple projects and adhere to business-critical deadlines
- Excellent written and verbal communication skills
- Effective and proven approach to sales and sales operations
- Impeccable attention to details
- Acts with urgency and champions excellence in all company objectives
- Ability to develop collaborative relationships acting as a well-respected, trusted partner with whom others want to work
- Ability to work evenings and weekends in a retail environment
- Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
- Ability to obtain appropriate DMV state licensing, where applicable
- Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.
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