Client Service Associate

About Us
At Blue Print Out , we are committed to delivering exceptional customer experiences through innovative communication solutions. Located in Sandy Springs, GA, we specialize in providing professional support services that help our clients maintain strong relationships with their customers. Our team is driven by excellence, integrity, and a dedication to personal and professional growth.

Job Description

Job Description

We are looking for a detail-oriented and motivated Client Service Associate to join our team in Sandy Springs. This role is key to ensuring our clients receive exceptional service, consistent support, and timely communication throughout their experience with Blue Print Out. As a liaison between clients and internal teams, you will contribute to the overall satisfaction and retention of our valued clientele.

Responsibilities

• Serve as the primary point of contact for client inquiries, requests, and support.

• Manage client communications in a timely, professional manner via phone and email (no social media).

• Coordinate with internal departments to ensure efficient project execution.

• Track and update client accounts, service orders, and documentation.

• Proactively follow up on client concerns and ensure timely resolution.

• Maintain organized records of communications and deliverables.

• Assist with onboarding new clients and guiding them through service processes.

• Identify opportunities to enhance the client experience and recommend improvements.

Qualifications

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.

• Proven experience in client service, administrative support, or customer relations.

• Strong written and verbal communication skills.

• Excellent organizational skills and attention to detail.

• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

• Comfortable using basic office software (e.g., CRM systems, email, spreadsheets).

• Professional, respectful, and solution-oriented approach to client interactions.

Additional Information

Benefits

• Competitive salary ($50,000 – $60,000/year)

• Opportunities for professional growth and advancement

• Skill development and on-the-job training

• Supportive and collaborative work environment

• Paid time off and holidays

• Full-time, consistent schedule (no weekends)