HVAC Service Technician

Job Description

Job Description

Hard Work Deserves A Generous Reward. Get Rewarded.

At Ricky Heath Plumbing Heating & Cooling, we are more than just a plumbing company; we are a family. Our mission is to provide exceptional plumbing services in Macon and the surrounding areas while nurturing a culture that values our employees, cherishes our clients, and uplifts our community. Join that mission, and you will enjoy:

• A Smaller, More Flexible & Nimble Company
• Competitive Pay & Special Bonuses - Earn up to $30/hr + bonus
• Growth Opportunities
• Ongoing Training To Learn Valuable Skills
• Paid Time Off
• Employee Appreciation
• Opportunities For Additional Bonuses For Quality Work, Customer Service & Efficiency

Diagnose and repair residential HVAC systems and lead customers to informed and confident buying decisions.
Responsibilities:

• Complete all general HVAC in-home service calls.
• Establish customer rapport to sell the right products and services.
• Understand service criteria and hold yourself accountable for exceeding revenue goals.
• Be accurate and timely with job documentation, estimate, invoices, time cards, curbside feedback and option sheets.
• Participate in training, allowing you to grow and develop as a professional

Requirements:

• 2+ years of residential HVAC experience
• Develop proven track record in diagnosing and repairing heating and cooling systems
• EPA Universal certification preferred or willingness to obtain
• Continued education and training to obtain NATE certification
• Knowledge of local HVAC codes and ability to make on-the-job applications
• Ability to work in a positive team environment
• Self-starter who is able to get the job done
• Develop proven track record in pipe repair, fixture installation, gas leak testing and repair
• Highly organized with exceptional follow-through abilities
• Strong verbal and written communications
• Exceptional customer service
• Strong desire to be a better technician tomorrow than you are today
• Competitive individual contributor who also loves to win as a team
• Able to pass a background check, MVR and a drug test

We are an equal opportunity employer.

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