Salesforce Developer - Agentforce (Salesforce AI-driven solutions and automation)
Job Description:- Salesforce Developer - Agentforce (Salesforce AI-driven solutions and automation) - Alpharetta, GA
Interview Mode: The final round will be face-to-face (F2F).Job Summary
We are seeking a skilled Salesforce Developer with strong expertise in the Salesforce platform and hands-on experience with Agentforce (Salesforce AI-driven solutions and automation). The candidate will be responsible for building scalable CRM solutions, leveraging AI capabilities, and enhancing customer and agent experiences through intelligent automation.
Key Responsibilities
· Design, develop, and implement solutions on Salesforce (Sales Cloud, Service Cloud, Experience Cloud)
· Build and optimize Agentforce AI solutions, including virtual agents, automation flows, and intelligent service processes.
· Develop custom components using (Apex, Triggers, SOQL/SOSL, Lightning Web Components (LWC) / Aura)
· Configure and manage Flows, Process Builder, and workflow automation
· Integrate Salesforce with external systems via REST/SOAP APIs
· Leverage Einstein AI / Agentforce capabilities to improve business processes and customer engagement
· Collaborate with stakeholders to gather requirements and deliver scalable solutions
· Perform code reviews, troubleshoot issues, and optimize performance
· Ensure adherence to Salesforce best practices, governance, and security standards
Required Skills & Experience
· Overall 5+ years of Salesforce development experience.
· Strong hands-on experience in Apex, LWC, Visualforce & Salesforce Flows & automation tools
· Proven experience with Agentforce / Salesforce AI / Einstein AI
· Experience working with Service Cloud (case management, omni-channel, automation)
· Strong understanding of data modeling, sharing rules, and security architecture
· Experience in Salesforce integrations
· Familiarity with version control and CI/CD tools (Copado, Gearset, etc.)
Key Competencies
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management
- Ability to work in a fast-paced, client-facing environment
- Focus on delivering scalable, high-quality solutions
- Salesforce Certifications, Platform Developer I/II
- AI / Einstein / Agentforce certifications (preferred)
- Experience with Salesforce Data Cloud or AI-based automation
- Exposure to chatbots, conversational AI, and virtual agent solutions
- Prior experience in Agile/Scrum environments
Nice to Have
· Experience in Financial Services / Fintech domain
· Knowledge of Omni-Channel routing, Service Console, and CRM analytics
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