Customer Support Payload Integrator

Bigelow Space Operations, LLC
Brooks County, GA
U.S. Citizens and Permanent Residents Only


Responsibilities and Qualifications

  • Provide excellent customer service and account management to the Bigelow Space Operations clients
  • Interface with customers in enablement of their space aspirations and the use of microgravity for science, production, and other business needs
  • Define and facilitate payload needs with payload developers and engineering communities
  • Act as a liaison between customer's payload, NASA, CASIS, and the spacecraft team to ensure all requirements are met
  • Manage compliance of payload and spacecraft compatibility requirements and integrate with high level mission requirements
  • Lead problem solving teams in support of the successful integration of the payload
  • Direct experience with space payloads and/or spacecraft operations
  • Five or more years’ experience working with space payloads and/or spacecraft
  • Basic knowledge of sciences in the performance of payload integration
  • Known relationships with Payload Developers, Implementation Partners, NASA and CASIS
  • Bachelor's Degree in Aerospace Engineering or related field of study
Experience with
  • Verifications of payload requirements
  • Electrical and mechanical unit integration
  • Mission launch operations
  • Writing test plans and procedures
  • Establishing mission crew training for both ground and flight operations

Posted 2026-01-28

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