Customer Support Payload Integrator
Responsibilities and Qualifications
- Provide excellent customer service and account management to the Bigelow Space Operations clients
- Interface with customers in enablement of their space aspirations and the use of microgravity for science, production, and other business needs
- Define and facilitate payload needs with payload developers and engineering communities
- Act as a liaison between customer's payload, NASA, CASIS, and the spacecraft team to ensure all requirements are met
- Manage compliance of payload and spacecraft compatibility requirements and integrate with high level mission requirements
- Lead problem solving teams in support of the successful integration of the payload
- Direct experience with space payloads and/or spacecraft operations
- Five or more years’ experience working with space payloads and/or spacecraft
- Basic knowledge of sciences in the performance of payload integration
- Known relationships with Payload Developers, Implementation Partners, NASA and CASIS
- Bachelor's Degree in Aerospace Engineering or related field of study
- Verifications of payload requirements
- Electrical and mechanical unit integration
- Mission launch operations
- Writing test plans and procedures
- Establishing mission crew training for both ground and flight operations
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