Customer Service Representative-12hr Rotating Swing AM/PM Shifts

Clorox is the place that's committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace ( **Your role at Clorox:** At Clorox, we are seeking a qualified candidate for a Customer Service Representative position for the Atlanta West Facility. Distribution's purpose is to provide on-time shipments of high-quality products to meet customer needs in a safe and efficient manner that minimizes costs. The purpose of this position is to attend to all day-to-day customer/carriers' needs with a focus on inventory movement/management and product storage, to achieve the department and business objectives. This position will play a key role in inventory control, customer service functions, and administrative day-to-day general direction provided by Logistics Plant Leadership. Hourly rate: $28.62 with a shift differential for overnight when applicable. The customer service representatives are scheduled for 12 hours to coincide with the crews (ABCD); flexibility required for off-shifts and weekends. Schedule may change based on business needs. Overtime will follow a fair share policy. **In this role, you will:** + Creates STO's, conducts PGI's, PGR's and process inbound chep, white wood using MIGO and all associated transactions. + Communicates with HUB dispatch on shift. + Coordinates inbound loads with dock coordinator. + Creates production bills for CDW1/CDW2. + Receive BOL's using MIGO transactions. + Effectively plans and prioritizes work with minimal supervision. + Fulfill DPS loads of finished goods. + Audit Yard view to ensure finished goods loads have been outbound in Vector. + Audit SAP to ensure Direct Shipments have been picked up. + Maintains daily Z audit management. + Effectively partner with dock coordinator and site departmental leaders for operational needs. + Efficient communication with production planners, materials coordinator, and inventory specialist to drive results. + Participate in annual inventory. + Follow plant QN process (ability to create and follow up with outside warehouses). + Miscellaneous tasks as needed by the business. + Fulfill requirements as an FTO or back up DC as needed. **What we look for:** + Critical thinking for troubleshooting logistics/material issues. + Knowledge of distribution operations (inventory, warehouse management, dock/trailer yard coordination, safety procedures). + Proficiency in Clorox systems (Vector, SAP, Yard view). + Strong skills in communication, interpersonal relations, organization, and knowledgeable with computer programs. + Self-motivated and able to work with minimal supervision. + Detail-oriented, willing to learn, creative, and urgent. + Commitment to plant non-negotiables and company core values. + Flexible hours and overtime availability, including off shifts and weekends. + Support for distribution improvement projects. + Understanding of GME processes. + Meets criteria in performance, leadership, attendance, job skills. + Forklift certification required. + Inventory counter certification required or ability to obtain. + Perform yard checks and update information. + Travel around Atlanta Campus as needed. + Be below the written reminder step in attendance and/or work performance. + Knowledge of Distribution operations include inventory and warehouse management, dock and trailer yard coordination, and safety procedures to maintain GME standards. \#LI-ONSITE **Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That's why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive.** **Learn more ( **.** **Benefits we offer to help you be well and thrive:** + Competitive compensation + Generous 401(k) program in the US and similar programs in international + Health benefits and programs that support both your physical and mental well-being + Flexible work environment, depending on your role + Meaningful opportunities to keep learning and growing + Half-day Fridays, depending on your location Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times. To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes. **Who we are.** We champion people to be well and thrive every single day. We're proud to be in every corner of homes, schools, and offices-making daily life simpler and easier through our beloved brands. Working with us, you'll join a team of passionate problem solvers and relentless innovators fueled by curiosity, growth, and progress. We relish taking on new, interesting challenges that allow our people to collaborate and thrive at work. And most importantly, we care about each other as multifaceted, whole humans. Join us as we reimagine what's possible and work with purpose to make a difference in the world. **This is the place where doing the right thing matters.** Doing the right thing is the compass that guides every decision we make-and we're proud to be globally recognized and awarded for our continuous corporate responsibility efforts. Clorox is a signatory of the United Nations Global Compact and the Ellen MacArthur Foundation's New Plastics Economy Global Commitment. The Clorox Company and its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash grants, product donations, and cause-marketing. For more information, visit TheCloroxCompany.com and follow us on social media at @CloroxCo. **Our commitment to diversity, inclusion, and equal employment opportunity.** We seek out and celebrate diverse backgrounds and experiences. We're always looking for fresh perspectives, a desire to bring your best, and a nonstop drive to keep growing and learning. Learn more about our Inclusion, Diversity, Equity, and Allyship (IDEA) journey here ( . The Clorox Company and its subsidiaries are an EEO/AA/Minorities/Women/LGBT/Protected Veteran/Disabled employer. Learn more to Know Your Rights ( . Clorox is committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans during the hiring and interview process. If you need assistance or accommodations due to a disability, please contact us at [email protected] . Please note: this inbox is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions/application statuses. The Clorox Company and its subsidiaries are an EEO/AA/ Minorities/Women/LGBT/Protected Veteran/Disabled employer.