Associate Director of Operations (Kids Point Learning Ctr)

Primary Purpose: This primary purpose of this role is to assist with overseeing all operations for Kids Point Learning Center, from facility and financial management, to general administrative and compliance needs for the center.

Task & Responsibilities (not limited to the following):

• Oversee customer billing, expense management, and financial records
• Manage bi-monthly employee payroll
• Track and manage employee bonuses (six months, one year, holidays, etc.)
• Oversee cleanliness, maintenance, and aesthetics of the center, including playground safety and appearance.
• Manage inventory and order supplies (e.g., class supplies, food, furniture replacements).
• Ensure adherence to licensing, accreditation, and safety regulations.
• Conduct fire drills, lockdown drills, and environmental checks.
• Maintain center records in accordance with licensing and other governing agencies.
• Maintain medical logs and oversee medication administration procedures.
• Manage the center schedule for staff, substitutes, and childcare events.
• Schedule and oversee staff training, continuing education, and professional development.
• Oversee time off and time cards for payroll purposes.
• Assist with hiring processes, including interviews, onboarding, and assigning mentors to new employees.
• Provide oversight of expense reports (weekly, monthly, and expense tracking).
• Manage software systems, including Brightwheel and CRM platforms, for billing, family records, and communication.
• Assist in customer service such as answering and/or returning phone calls, etc.
• Ensure family handbooks, employee handbooks and operating manuals are kept up to date and compliant.
• Oversee food programs, including menu planning, and maintaining kitchen standards.
• Ensure protocols for allergies, special dietary needs, and illness procedures are followed.
• Oversee the preparation and distribution of all meals as needed.

Requirements

The following are some of this role's preferred qualifications:

• Bachelor’s or Master’s degree in Early Childhood Education, Child Development, or a closely related field.
• Current CPR and First Aid certifications.

• 2–3+ years of experience in a licensed childcare setting, with at least 1 year in a supervisory or assistant director role.
• Proven ability to build staff morale, coach teachers, manage performance, and lead team meetings.
• Expertise in budgeting, purchasing, inventory management, and utilizing technology for center management.

• Deep understanding of local state licensing rules (e.g., Bright from the Start in GA) and safety regulations.
• Experience with quality systems like QRIS or national accreditation processes.
• Experience with CACFP (Child and Adult Care Food Program) documentation and enrollment management.
• Exceptional professional communication with parents, staff, and regulatory agencies.
• Ability to drive enrollment through family tours and community outreach.
• A hands-on leadership style willing to cover classroom ratios or assist with any general daily operations or needs.
• State-specific director credentials (e.g., Georgia 40-Hour Director Training), Child Development Associate (CDA) credential, or Director's Certificate a plus