Centralized Administrative Scheduling Analyst - Temporary Position

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

National Vision is one of the largest optical retailers in the United States. We offer an innovative culture where training is a priority, hard work is praised, and career growth is a reality.

We are hiring for a remote Centralized Administrative Scheduling Analyst!

The hours are 11 am-7 pm EST(6 to 9 month role)

Responsible for the planning and scheduling of coverage and the corresponding exam appointment slots in offices, continuous analysis of OD coverage requirements by state, and assisting with administrative services for a range of Clinical Services functions. This position provides support to the National Vision Operations Team, to the OD staffing company Access Eyecare Services and for the independent practice locations. This position also partners with field leadership and several other departments within National Vision.

Job Description

What Would You Do? The Specifics.

• Collects, cleans, analyzes, and interprets data to address business needs specific to doctor coverage.
• Work with cross-functional teams, extract insights, and contribute to strategic decision-making.
• Analyzes remote, hybrid doctor and onsite doctor coverage requirements. Participates in planning sessions and metric analysis.
• Assists in corporate communications and tracking: preparing memos, emails, letters, spreadsheets, and presentations.
• Efficiently and accurately opens appointment slots in the centralized scheduling system and partners with field leadership and other departments on updates.
• Assists with OD contract information, scheduling/payroll processing, including but not limited to verification of time punches and management of benefit banks.
• Maintains data analytics exam and store optimization initiatives.
• Creates and manages doctor schedule in conjunction with the Field Leadership and Area Doctors.
• Prepares reports for management which include Key Performance indicators for forecasting, scheduling, and attendance policy compliance.
• Works a rotating 5-day schedule to include Saturdays and Sundays.
• Acts as a positive and effective liaison between the Retail Support Center and the field leadership in championing exam and store optimization initiatives.
• Assists in special projects or initiatives.

Qualifications

Work Experience

• 2-4 years Retail operations / administrative assistant experience. (Preferred)
• 2-4 years Writing corporate communications experience. (Preferred)

Education

• High School Diploma or equivalent. (Required)

Additional Skills

• Advanced: Presentation/PowerPoint, Excel Spreadsheet, Word Processing/Typing. (Required)
• Strong verbal/written communication abilities. Required
• Effective interpersonal skills. (Required)
• Strong attention to detail. (Required)
• Excellent organization, planning, judgment, and time management skills. (Required)

 

Additional Information

National Vision is one of the fastest growing optical retail companies in the U.S. with over 1,200 stores in 38 states and Puerto Rico.

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We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.