Verification of Benefits (VOB) Specialist
Type: Full-time Education:
- High School Diploma/GED – AA degree preferred.
- Current (five-years) of no felonies or substance abuse convictions.
- Must have two-years of continuous sobriety prior to hire, if a recovering alcoholic or drug addict and participate in a self-help program.
- Minimum of one year of administrative experience; preferably with medical billing experience; preferably in the mental health and substance abuse field.
- Knowledge of insurance submittals procedures and medical forms and coding.
- Strong problem solving, follow through and analytical skills required.
- Excellent English; verbal and written communication skills required.
- Ability to work independently and to adapt to a fast-changing environment.
- Proficiency in Microsoft Office including Excel, Word and other medical collections software.
- Must have attention to detail with an eye for accuracy.
- Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency required.
- Must be able to speak clearly and concisely over the telephone.
- Thoroughly read through and analyze VOB relative to the treatment requested
- Call private insurance companies to confirm eligibility of benefits
- Review and monitor assigned accounts and all applicable collection reports.
- Input VOB data in the system with accuracy and understanding of how to obtain approved claims
- Performs other duties assigned.
- Paid training
- Health insurance offered after 60 days
- Accrued PTO offered after 90 days
- Dental, vision, life insurance offered after 90 days
- Opportunity to grow into a leadership role
- Bonus structure after 90 days
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