Operations Coordinator Evergreen

ABOUT THIS ROLE:

The Operations Coordinator is responsible for the continuous management of various aspects of the Evergreen project lifecycle phases. The Operations Coordinator plays a critical role ensuring consultant and project alignment and adherence against all divisional and company policies. A successful Operations Coordinator will handle multiple functions concurrently, communicate effectively, and operate with strong organizational and communication skills to ensure smooth operations and compliance.

ABOUT EVERGREEN:

Evergreen is the professional services division of Insight Global. At our core, we are innovative problem solvers who add value through talent and technology. We hire for long-term growth and fulfillment while fostering a people-first culture that supports one another and strives to Be the Light to the world around us. With access to talent in 50+ countries and delivery capabilities globally, we deliver world-class technical and talent services to Fortune 500 clients to power innovation and transformation.

We hire for people who embody our Shared Values: Everyone Matters, We Take Care of Each Other, Leadership is Here to Serve, High Character and Hard Work Above All Else, Always Know Where You Stand, Unity in Diversity, and Hustle & Grit.

These values are the fabric of our company. This is who we are, this is what we live by, and this is what shapes everything we do.

Consultant Profile Management

• Compile payroll and compliance requirements for consultant onboarding and initiate profile setup.
• Review fees, rates and profiles accuracy weekly and align burdens to the project’s pricing model.
• Initiate and manage Account Structure.

Customer Billing & Invoicing Support

• Establish invoicing requirements and templates in partnership with the Revenue, Delivery and Customer Teams.
• Manage/Track project and account PO’s while ensuring invoice accuracy with PM and Billing POC.

Asset & Security Management Support

• Manage asset equipment needs.
• Coordinate with Asset Management for orders and shipments.
• Recover assets from offboarding consultants and track/collect/recover assets.
• Manage security and system access for new consultants & coordinate with IT to shut down system access.

Risk & Operational Excellence

• Align and adhere to with policies/procedures, incoming program risk and ongoing program delivery risk processes.
• Align with CDP’s on strategy, standardization, continuous improvement and constant collaboration.

Reporting & Analytics

• Tooling and/or dashboard creation/management/utilization, and trend analysis of information provided.
• Documentation and Training manuals for proper usage of developed tools

Responsibilities will include a combination of some, or all of the responsibilities listed above. Additional duties to be assigned

• Experience in operations coordination or similar role.
• Demonstrated heightened attention to detail and penchant for action.
• Strong organizational and multitasking skills.
• Excellent oral and written communication skills.
• Strong interpersonal skills.
• Proficiency in Microsoft Office and project management software.
• Solution oriented mindset.
• Strive to continually learn and improve.