Hotel Front Desk Agent
Job Description
Job Description
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities:
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Mitigate customer complaints as needed
- Connect with the housekeeping department to ensure guest accommodations are ready
- Bookkeeping: keep accurate records of all hotel guest account information
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
- Exhibits working knowledge of Microsoft Office and reservation management systems
- At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
- High school diploma, GED, or equivalent
- Has experience answering telephone calls and troubleshooting stressful situations
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
Discover comfort in the Windward Business District, five minutes from Alpharetta and near local restaurants and businesses. You’ll be within 15 minutes of the Avalon shopping district, Wills Park, the Equestrian Center, and Ameris Bank Amphitheatre shows.
Recommended Jobs
Financial Aid Counselor 2
Financial Aid Counselor 2 Job ID: 286514 Location: Summerville Campus Full/Part Time: Full Time Regular/Temporary: * About Us Augusta University is Georgia's innovation center f…
Route Sales Driver
Job Description Pursue a career in the driver’s seat! At Aramark, you can steer your career in the right direction and find limitless opportunities to achieve great things on your way there. …
Certified Nurse Midwife
A well-established Ob/Gyn group in a growing metropolitan suburb is seeking a Certified Nurse Midwife to join their team. This practice holds the distinction of being the first in its community to in…
Territory Manager
Summary:: The Territory Manager develops and expands a business and territory plan that includes markets, key and target accounts. Understands core strengths, weaknesses and the market share in assig…
Full Time Hospitalist Job Albany, GA
Imagine a nocturnist position with blocked nights, allowing for a predictable schedule and a life outside of work. Now imagine that position is in a supportive, independent, not-for-profit level 2 tr…
Senior Account Executive (Mid Market Outbound)
Sinch is looking for a net-new logo hunter with deep experience selling email infrastructure and engagement solutions to Mid-Market clients. If you’ve successfully sold SendGrid, SparkPost, Mailchimp…
Route Service Tech
Job Description Job Description Description: Come join the 2nd largest Medical Waste Service Provider in the country for an exciting position! We provide excellent customer service to local hosp…
Field Sales Engineer
&##128640; Calling All Sales Engineers in Analytical & X-Ray Technology – Atlanta & Surrounding Areas! Are you a driven Sales Engineer with a passion for science, technology, and results? We’re e…
Marketing Manager
We’re looking for a highly organised and results-oriented Marketing Manager to join our marketing team. Focused on luxury golf vacation brand, Premier Golf, you’ll manage the end-to-end activities of…
CNA/ Caregiver
Urgent Hire! We have positions in the Cartersville area! Available 6 hour and 12 hour day shifts. Why join our Team? Because we Care! We care about people and want to make a difference in people…