CRM Administrator-Oracle Service Cloud-Hybrid
Job Title: DOAS CRM Administrator
Duration: 7 Months-Hybrid
Location: Atlanta GA 30334
Shift: 8am to 5pm
Local Candidates Only
Job Description:
We are seeking a customer relationship management (CRM) Administrator/Project coordinator with Oracle Service Cloud experience and experience coordinating medium projects.
REQUIRED KNOWLEDGE SKILLS AND ABILITIES:
Strong proficiency with CRM administration data management reporting tools campaigns surveys Intelligent Advisor.
Strong proficiency with HTML CSS and JavaScript.
Effective written and verbal communication skills.
Strong interpersonal analytical and organizational skills.
Familiarity with project management software (e.g. Jira Trello Confluence Asana).
Advanced knowledge in in Microsoft Office using Microsoft Excel Microsoft Word and PowerPoint.
MINIMUM ENTRY QUALIFICATIONS:
-
2-3 years of related experience in CRM administration (e.g. Oracle Service Cloud Salesforce Microsoft Dynamics or similar).
-
1 2 years of experience in project coordination or project management
Required skill-
Proven experience with CRM administration and administering CRM systems such as Oracle Service Cloud Salesforce Microsoft Dynamics or similar.
Project management or project coordination experience is a must.
HTML CSS and Javascript experienc e.
PREFERRED QUALIFICATIONS:
Prior public sector experience.
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